Pam and Paul – Tintwork

Pam and Paul of Tintwork are automotive window tint experts.  They also happen to be marketing and software experts as well.  This is a great combination, since many people that want to start window tinting companies are struggling with brining in clients.
So what is an automotive window tint entrepreneur supposed to do in order to bring business in the door, or even on-site?
Enter Tintwork.  With Tintwork, jobs come to the entrepreneur without lifting a finger.  They just need to do what they do best.
Listen as Pam and Paul explain the automotive window tinting industry and what it takes to be successful.
Enjoy!
Visit Pam and Paul at: TintWork.com
Authentic Business Adventures Podcast

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You have found
Authentic Business Adventures,

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the business program that brings you
the struggles stories and triumphant

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successes of business
owners across the land.

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Past episodes
of the Authentic Business Adventures

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podcast can be found on the podcast link
found at drawincustomers.com.

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We’re locally underwritten
by the Bank of Sun Prairie.

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My name is James Kademan, entrepreneur,

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author, speaker and helpful coach to small
business owners across the country.

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Today we’re welcoming/preparing

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to learn from Pam and Paul Alix
at Tintwork over in California.

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So Pam and Paul, how are
you guys doing today?

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Good, great.
Thanks for having us.

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Thank you.

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I’m excited, I met you guys at this auto
glass trade show where windshields and tint

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were just flying around like mad.
Yeah.

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So you guys have a tint business

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in California, which I imagine has to be
a hotbed for people interested in tinting

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their windows to keep the sun out and the,
I suppose, the prying eyes out.

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Oh, yeah.
Yeah.

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It’s a very busy industry out here.

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We can never get enough help.

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You know, there’s never enough
tinters to beat the demand out here.

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Yeah.
So is tinting, tinting windows

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is it a relatively new thing like

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in the past decade or two, or has
that been going on since..

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I’ve been tinting for 33
years already.

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Have you really? I’ve been tinting forever.

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So, tinting been around a long time.

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Every time they produce new cars,
every time they have cars with no tint I

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mean is it’ll never run out unless we
just get rid of all the cars.

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I don’t see it happening to soon.
That isn’t going no where no time soon.

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We not going back to buggies, no.

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Horses are too grumpy in the teleportation
thing I’m working on.

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It’s not going to happen.

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Yeah, interesting.
Interesting.

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So tell me, when did you guys
start this business. Tintwork?

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Well, we’ve had several different

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businesses, so. Oh really? Ok. Yeah, so Tintwork started about three years ago. Ok.

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And it’s it’s an app and the Tintwork is
a network of professional window tint

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installers that all share
work with each other.

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Oh, very cool.
So, that spawned from our individual

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tint businesses because Paul’s
been doing it forever.

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All right.
So we have Tint LA and Add Outlook,

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Window Tinting Services,
Santa Clarita Window Tinting.

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We even have Tint Vegas.

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So we have all these locations
of mobile window tinting.

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And it got to the point where we’re like,
wow, we need help, you know?

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All right.
Like, let’s start an app.

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And I’m like, well,
I don’t think anybody’s going to download

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an app just to, like,
get their car tinted and then not use

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the app for three years, you know,
I mean, until they change it.

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I said, but if we do kind of like Uber
for the window tinting industry, now,

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you’re on to something, you know,
so we just started bouncing ideas off of each other.

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We’re like, you know, we get so much work,
there doesn’t need to be any competition.

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Why don’t we just share
the work with each other?

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Because some days our friends were crazy
busy and we were dead and vice versa.

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Other days were like turning
down customers left and right.

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And, you know, somebody is like,
I was dead yesterday.

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But the thing is,
you have to change the mindset of old, oh,

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guys, that’s in the window tinting
business, you know.

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You know, they had a shop.

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They won’t if they don’t get
the work they don’t want to send it no where else.

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Sure. You got so so we just
trying to bring new technology

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in and starting off in California.

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Then we hit Vegas and we trying
to franchise around the United States,

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but with the mindset of making money
without you even doing the work.

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And so so we’re we’re in a slow process.

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But so far we’ve been
successful out of here.

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Yeah.
Out in L.A. So this is doing really well.

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So you so how many tint shops did you have
or do you have right now?

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Well, we have we have like we have
like satellite locations now.

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We had a tint shop.

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A physical tint shop.
Yeah.

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In El Monte.
But the thing what happened,

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people start calling and saying,
can you come to my house?

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Can you come can you come to my job?

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Can you come to my office?
Like wait a minute here.

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We wasted money at the shop.

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The shop is good

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because you can you can you can monitor,
you know, the dust and everything.

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But we have a technique.

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I have a technique because I’m
a professional mobile window tinter

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that you can use and still
have the same quality work.

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And that’s that’s that’s my goal is

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to teach tinters how to have the same
quality work as you do in a shop.

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All right.
It’s the way to do that.

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OK. You see, you can create you
can create the car itself as a shop.

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All right, so so that’s that’s
that’s what we try to do.

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We try to get to right now.
We’ll be there soon.

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All right.
It’s interesting because I live

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in Wisconsin where weather’s a little
bit different in California.

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Yeah.
Eleven and a half months out of the year,

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there’s about a two week period
where we’re like, this is nice.

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Yeah.

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Seasons, winter seasons.

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And then reality kicks
in and it’s thirty below.

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And you don’t want to be tinting outside.
No, not at all.

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You don’t want to be doing anything
outside. You can, but you know you can.

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in that kind of weather
cut the heat on in a car.

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You can cut.
Yeah.

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You can cut the heat on in the car and
it’s a technique

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you can use just tinting inside the car.

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You don’t have to really get out the car.
Wow.

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OK, that’s that has skill. Other than when

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you just shrink in the back window,
but everything else can be in the car.

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And that’s what I figured
out by doing trucks.

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I can take a roll of film, get in now,
cut the heat off and I could hit the whole

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truck along as everyone
to flatten and get out.

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And the one is done.
All done is done.

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Well, you have to do stuff to be
able to know it can happen.

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They they they stuck in a certain pattern
so they don’t try that different.

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We would never have the California roll.

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We wouldn’t have Absaroka roll
back window to shrink it down.

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If somebody’s going to try

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to cut into strips
first for a back window.

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Oh, I remember.

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Those are the purple
in the bubbles.

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Exactly.

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So so if somebody says wait a minute
let me try to shrink this

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in here and it worked
and they molded and it works.

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So you have to continue on being innovative.

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All right.
Oh yeah.

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Paul’s fearless.
Yeah.

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This is also tried, but I thought if I
mess up a car, I just pay for a customer.

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You go

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get the back with a break the back one.

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OK, I’ll get a new one back one, you know,
because I got the money to do it right.

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But I can understand people who don’t have

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the money to actually experiment,
you know, but I imagine that’s rare.

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Breaking a window when
you’re tenten though.

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You well you can’t do it.
You can’t do it.

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I have to do it.
Before I broke up I broke the window on a.

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On a BMW in a one at a time
when I was heating it up.

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Oh, God, it is.

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It’s broken.
Come on.

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Oh, no.

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That’s the same temperature.

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Do you want me?

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I said, don’t worry, Carmen.

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Last guy, he came to put it in.

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I took care of the customer,

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gave a customer some extra
and the customers was happy.

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Yeah.
All right.

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It’s just a game.
I get it.

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I get it.
I want to talk about window tinting

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in general because I’ve seen it
locally here over the past few years.

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I’ve seen some window tinting
businesses come up for sale.

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And I’m always curious about what
businesses are for sale,

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not necessarily to buy them,
but just to learn what are they selling?

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Are they selling a job or
the selling an actual business?

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And I wondered about the training.

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Some guy this guy is trying to sell his

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business to somebody that will be taking
over that that presumably is going to have

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to be know how to turn windows. How big
of a learning curve is it for somebody

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that has never done it to someone
that is now doing it professionally?

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That’s that’s a very,
very, very big curve.

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Like go off on basic math to algebra.
All right.

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One week.
Yeah.

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Anyone can slap a sticker on a car, but

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to get the window and take the trim
off without destroying it.

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Oh, yeah.

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You have you have you
have you have Barole.

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I can send you a video of a guy sent me

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Sandino how to write it and he just put it
on and he like he like I don’t like saying

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this guy so I had to,
I had to put that information out there

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and people say about
what is this guy doing,

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what is he doing?
But, you know, it just it just is hard.

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Yeah.
But, you know, you just can’t get it.

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You have to hire professional
tennis to come in and help you.

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All right.
You have to in and they sell one to one.

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The company sells their
business within the company.

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They sell you all the leads

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you lead and they sell you to customers.

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But have you got a you got a new guy now

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trying to tint windows and he
ain’t doing the same quality work.

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All these all those costs
moving will be worth anything.

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Anybody.
All right.

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Because your reputation has gone.
Yeah.

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You start getting a bunch of bad reviews
or whatever that, you know, forget it.

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Yeah, but Paul actually
teaches classes as well.

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It’s another thing that that he
does through the tour.

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And he’s an amazing mentor.

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You know, he’s super patient,
but it’s going to take a good you know,

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I’m always upfront with anybody who wants
to take our classes, is upfront with them.

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Like don’t expect to learn how to do this.

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And then tomorrow you’re going to start
making over one hundred bucks a car.

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It’s just not going to happen right now.

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So I usually tell them to expect,

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you know, good like if they’re practicing
full time, working with him and all,

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you know, could be a good two,
three months, you know.

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Yeah.
Yeah.

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All right.
Don’t you think.

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Yeah, they can.
Yeah.

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On their own.

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But, you know, you got some companies,
they do computer cut so the computer could

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help the tenners because they got
a they can skip some of these skills.

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They couldn’t scale, they can
skip which is kind of scary.

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The so they got them know how to shrink,

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you know, someone
you can take a while to learn how to swim

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because you can increase
to fan in the back window.

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You know, you got to know how to roll

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at all without touching anything because
you can get a lot of dirt in it.

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So those are the things
that they have to learn.

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And as being patient,

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what goes a lot of students,
they’d be afraid in front of me.

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Sometimes the mess up I just do just
because I’m like, I’m not here right now.

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I’m like, I’m not here.

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So I leave and go somewhere
and I’ll still be watching.

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But I also yeah, they just try to try to
get more comfortable when I come back.

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They like, they’re like, OK, if I’m
going to just act like I’m not here.

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Yeah, sure.

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So it’s more getting kind of the mechanics
feel, so to speak, with them.

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OK, so does that mean that if
I have a window ten company.

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I want to hire a new employee,

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I’m having a rough time finding some
people, so I find a guy,

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this person seems smart, all that jazz,
and I want to train him from ground zero.

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It’s going to take me a couple
of months to get him up to speed.

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Yeah, it’s going to take so you get
you you got to get your plodder.

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So because he might not know anything.

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You got to get to Plodder.
You got to do computer.

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Couldmean things along.

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So I think I’ll be six months.
Yeah.

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You go.
Wow.

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OK, I mean, yeah,
they didn’t want you to get down.

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Once you get the plot and everything then
you have to pay a professional tend coming

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out and show this guy you might be out
another two or three thousand dollars.

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But the professional journalists who can
come you to come over and he can teach

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that guy and he could catch up a little
bit and he’s got a certain cause you’ve

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got to do you can’t do
no test a model threes.

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You know, you can’t do no,
you can’t do certain BMW.

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You have to just do simple cause.

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Tell me tell me what specifically was

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the Teslas and those being
the test of the model three have the back

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window is the least about
fifty for about almost 60.

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So expensive.
So it’s huge.

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You have to shrink it
the opposite way and everything.

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So it is just saying don’t work it,
it’s going to go into a single word.

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Got a you go and you
just going to be coming.

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We have veterans on our backs.
They won’t do it.

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You know, I’m doing all the tests without

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a doubt, about three hundred some already
and I’ve been in it as well as you’re

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in California, but you’re
talking what is a five feet or

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five foot by five foot.
Yeah, yeah.

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Yeah, exactly.
Doesn’t exactly come that big.

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Yeah, yeah.
Yeah.

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Well most of the time teachers don’t carry

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60 inch rolls like we order them just
for the Teslas because there’s no need

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to have that big of a role
in most of the time.

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They don’t want to manage that.
Yeah.

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I didn’t get the memo about that.

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I know how long this is going.

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Outcoming imperfective work.
All right.

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Because you can always you can just go
to the app owner, go out and he can say,

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OK, and it lists what kind of cause
the person doing all that.

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So I want this guy to come
teach him how to do this.

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Call in a guy and you get a discount.

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You know, you go there and he can
teach them how to test, you know.

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Well, well, no, they were so important

[00:13:04]
work, they would actually
just outsource work.

[00:13:09]
They’re not hiring a teacher.

[00:13:11]
Yeah, they’re outsourcing.
That’s what on me.

[00:13:13]
Outsourcing.
You’re still a teacher to the guys.

[00:13:16]
The at the the actually, if you watch
them enough, you can still learn.

[00:13:20]
So when we’re talking about mobile work,

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they usually just don’t do the job
they’re watching over them.

[00:13:26]
So if I, if I have
Jameses Tent Emporium and I see a job come

[00:13:32]
in for a Tesla Tesla s did you
say you’re with me on a three?

[00:13:38]
OK,
so I see this Tesla three come in and I’m

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like, well right Jim,
I go on your ten work app,

[00:13:45]
find somebody local ish that has
the skills to take care of that.

[00:13:50]
Yeah, yeah, yeah.

[00:13:51]
You get them to take care of the client.

[00:13:53]
I make a note on it.

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Client is happy, other
other jobs didn’t work.

[00:13:58]
Whatever that knows what
they’re doing there.

[00:13:59]
Yeah.
Yeah.

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You’re going to book,
you’re going to book it.

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You’re going to book with your
company name throughout.

[00:14:04]
All right.
Yep.

[00:14:05]
Yeah.
You get all the credit.

[00:14:07]
Yeah.
All right.

[00:14:07]
Yeah,yeah.

[00:14:10]
Yeah exactly.
Yeah.

[00:14:11]
The car business is
being a good middle man.

[00:14:14]
I love it so.
Yeah.

[00:14:15]
Yeah.
Customer will get a receipt with your

[00:14:17]
company, name your phone number on it
because it went through you so that any

[00:14:23]
repeat business they,
they get then a truck.

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You know I could do a truck.

[00:14:26]
OK, well then the next time they call

[00:14:28]
for the next one they’re calling you,
calling you personally do that one

[00:14:32]
and then getting the Tesla
to offset the truck or vice versa.

[00:14:36]
Yeah, yeah, yeah, yeah.

[00:14:38]
Oh you know, we share,
you know, we share jobs.

[00:14:40]
It’s a job share act, OK, together.

[00:14:43]
And then a lot of times two
location makes a big difference.

[00:14:46]
You know, like that was another part
of why we started it,

[00:14:50]
because we had this shop out
in La La Fuente, which was like an hour

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drive for us, but it was
a really good deals.

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We thought, OK, let’s try it for a year.

[00:14:59]
But more people wanted
mobile than the shop.

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We were just gotcha.

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OK, you know, like I’d say,

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probably 90 percent of our customers
wanted to shop, you know, OK, I’m

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know.
It’s like, well, all right.

[00:15:15]
Word at the shop and turned out all these
mobile jobs are just get rid of the stuff.

[00:15:20]
So now we’re getting all these calls

[00:15:21]
in this area that’s an hour away that we
don’t want to be driving to because we’re

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busy in the San Fernando Valley
where we live.

[00:15:28]
So then and we had friends that we knew

[00:15:31]
that were, you know,
out there and then vice versa.

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They were like, I want to come all
the way to San Fernando Valley, you know?

[00:15:37]
So it’s.

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Yeah, north suburbs instead
of south suburbs, you know.

[00:15:40]
So we just started trading and it
just it you know, it worked great.

[00:15:44]
So now the app just makes
it so much easier to.

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Just have it pop up and it’ll just let you

[00:15:49]
know whenever there’s something in your
area that you want to work in because you

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could do a whole nother car in the time
it takes you just to drive to a job.

[00:15:57]
Oh, sure.
Yeah.

[00:15:58]
Oh, especially with the traffic out here.
Yes.

[00:16:01]
Windshield time is not paid time, so.
No.

[00:16:04]
All right.

[00:16:06]
So tell me, when you guys get this idea
for the app,

[00:16:10]
did you decide to code it or did you
outsource the coding or how did that work?

[00:16:15]
It was kind of kind
of everything works together.

[00:16:19]
You know, I got and I rented a room
to my house, you know, from South Africa.

[00:16:27]
He he he went to school with a guy, CSIR,
and then he introduced me to him.

[00:16:33]
So we ended up becoming old friends.

[00:16:35]
And then I went to I went
to school to do Kolby.

[00:16:38]
Right.
And then I learned a lot about CONI not

[00:16:41]
enough to do the app, but I learned a lot
with how you got to structure everything.

[00:16:46]
So, so I told my wife about pseudocode so

[00:16:49]
she the one actually wrote
the the app out step by step by step.

[00:16:55]
I became the she became and
she gave it to the coders

[00:17:00]
Dieudonné like wow we have to actually
write the app out

[00:17:05]
and I had to map it out every time I
wanted to say how is it laid out.

[00:17:10]
What does it do.

[00:17:11]
If you click this button
then where does it go to.

[00:17:13]
All right.

[00:17:14]
All just came from me manually doing it,
calling up the tenters, you know.

[00:17:18]
Hey, can you do this one here? Can you do
this one here? And then coming up with,

[00:17:21]
OK, how can we get the app
to do it instead of me?

[00:17:26]
OK, so you’re doing the manual process

[00:17:27]
before then and essentially
proving the model.

[00:17:30]
Yes.

[00:17:31]
Then once you prove the model,
then you can get the coders in there.

[00:17:35]
Yep.

[00:17:35]
And and it’s a ridiculous
amount of testing.

[00:17:40]
Oh it’s three hours and hours and hours.

[00:17:42]
They change one little thing on this page
and somehow it changes that way over here

[00:17:47]
with something that doesn’t even seem
really like it’s mind numbing holes.

[00:17:52]
Like I know a guy that knows a guy

[00:17:56]
and that’s how we got a really good deal.

[00:17:57]
You know, apps cost a lot.

[00:17:59]
One hundred thousand or not,
you used to do.

[00:18:01]
Yeah.

[00:18:03]
You know, so I say I go to school,

[00:18:06]
I meet all the guys that does
the apps and the computer,

[00:18:10]
and I had to put some tape
right here on my glasses.

[00:18:14]
Oh, I love it.

[00:18:15]
I love the game.

[00:18:17]
The nerd to

[00:18:19]
the secret to get a deal on software is
to go to school and pay for the school.

[00:18:24]
And then you get all the people
that need some experience.

[00:18:27]
You’re like, hey,

[00:18:29]
that’s funny.

[00:18:29]
I have a website for flower ordering
that’s in the process of becoming an app.

[00:18:35]
Yeah, that’s time and money that I’m just
tossing straight down the drain

[00:18:40]
because I have not taken the manual
process to prove the model first.

[00:18:43]
Oh yeah.
And that’s it’s whatever blooms dotcom

[00:18:46]
and it’s set up so people can just
order flowers based on price.

[00:18:49]
Not necessarily.
And what they get now.

[00:18:52]
So it’s designed for guys like me
that just don’t care what’s delivered.

[00:18:55]
Like we just trust the flower
shop to know what they’re doing.

[00:18:59]
Yeah, I’m not going to I’m not going

[00:19:00]
to grill you on sending
whatever type of flowers.

[00:19:03]
Yeah, it’s just my jam.

[00:19:04]
Just make all the flowers.
Yeah.

[00:19:08]
Yeah.
Anyways,

[00:19:10]
you know, it’s got to be every tiny little
detail bet is in there,

[00:19:15]
whether they have a garage,
whether it would be in their driveway.

[00:19:18]
We don’t allow tinting on the street.
I’m there.

[00:19:21]
I refuse.
It’s too dangerous for

[00:19:24]
your story everytime you become history.
So if you want know how much income you

[00:19:30]
made in a month or a year
with a bit of history, what kind of job?

[00:19:34]
Yeah, I know you’re thinking income
history of the customer like.

[00:19:37]
Well,

[00:19:39]
based on the jobs and stuff like that.
Yeah.

[00:19:42]
It’s always knows where they’re at.

[00:19:44]
You know, they can see
their financials on there.

[00:19:46]
They can they can see their job history.

[00:19:48]
How many jobs they did a month.
Right.

[00:19:51]
You know, and then at the end of the year,

[00:19:52]
you know, for their taxes, you know,
they just with the click of a button,

[00:19:55]
it lets them know how many total jobs they
did for the year and how much they made.

[00:19:58]
Yeah.
So just one second stuff.

[00:20:03]
So tell me from the tenters end,

[00:20:07]
do they get a text message or how do they
get notified that they get a job

[00:20:11]
or I guess it would be
a job offer, so to speak.

[00:20:14]
Yeah, yeah.
They here it did work

[00:20:17]
on the notification on the app and then,

[00:20:20]
you know, they pop it up and it says
whether there is a job available in their

[00:20:24]
area or whether they were
actually assigned a job or

[00:20:27]
whatever the case may be.

[00:20:29]
And then they click on it and it gives

[00:20:30]
them all the details about
what the year make and model of the car

[00:20:35]
is, which windows, whether it’s carbon or
ceramic film, whether the customer has

[00:20:39]
a garage or not, an electrical outlet
to plug into like the whole nine yards.

[00:20:44]
It lets them know the city, the zip code.

[00:20:47]
It won’t give the exact address or phone

[00:20:50]
number of the customer for safety reasons
until they actually accept the job,

[00:20:54]
but even then we mask the phone
number to protect the referrer.

[00:20:59]
All right.

[00:21:00]
So, you know,
if you put the job in the app, you know,

[00:21:02]
we don’t want that shinta just,
you know, calling the customer directly.

[00:21:06]
Don’t go through 10 where
it goes through me.

[00:21:08]
I’ll save you five bucks or whatever.
Right.

[00:21:11]
Right.
Yeah.

[00:21:12]
So we mask the numbers so they have

[00:21:13]
to call through the app,
but then they can click on the address.

[00:21:17]
But then once the job is completed,
the address disappears so they can’t go

[00:21:22]
back to that customer
or whatever, you know.

[00:21:25]
Right.

[00:21:26]
We have some things in place,
but all the details are there.

[00:21:28]
If they like what they see,

[00:21:30]
they want to take the job
and they do the job, it’s theirs.

[00:21:33]
And then you’ll get a notification
that your job was taken by someone

[00:21:37]
and it’s scheduled for whatever
time you get a notification.

[00:21:40]
When the job ends, it’s complete.

[00:21:42]
So if you want to follow up with your
customer, hey, how’d it go?

[00:21:44]
Whatever.
You know exactly when he’s finished.

[00:21:47]
And.

[00:21:47]
All right, so I have James,
the super awesome Tint Emporium.

[00:21:53]
A client reaches out to me, let’s just say
a phone call and says, hey, I got this.

[00:21:58]
Nineteen sixty six Chevy Caprice,
it needs its windows tinted.

[00:22:02]
And I’m like, oh my God,
you are two hours away from me.

[00:22:04]
I don’t want to deal with that.
Right.

[00:22:06]
So then I enter that job on tin work

[00:22:09]
and just finds a tenter essentially
in that area more or less.

[00:22:14]
Yeah.

[00:22:15]
And then I suppose I get notified
when a tinger accepts that job.

[00:22:18]
Yeah.
Mm hmm.

[00:22:19]
And then as far as pricing goes,

[00:22:23]
do some tenters charge different rates
or how does that work or is it just one?

[00:22:27]
Yeah, everyone in the work
agrees to a wholesale price.

[00:22:31]
Now,
talking about Tesla model three is

[00:22:33]
in classic cars, like,
you know what you’re talking about.

[00:22:35]
Obviously, there’s going
to be exceptions to the rule.

[00:22:37]
OK, but, you know,
the majority of the jobs,

[00:22:40]
when anybody joins the work, you know,
they agree to those standard rates.

[00:22:44]
OK, there’s the service fee.

[00:22:46]
Naturally, you know,
in order to afford the app, you know,

[00:22:48]
if there’s a service fee,
then that’s attached to that.

[00:22:51]
So for ninety nine percent of the vehicles

[00:22:55]
out there, you’re already going to know
ahead of time what it’s going to cost you.

[00:22:58]
And then you just add 50 bucks, 100 bucks,
whatever you can get away with.

[00:23:03]
Yeah, we got one call,
we got one customer.

[00:23:04]
He charges a thousand dollars
per model, three thousand.

[00:23:08]
And then, you know, we got wholesale.

[00:23:10]
So we like this guy make more than us.
Yeah.

[00:23:12]
Yeah.
We see

[00:23:16]
why he’s making money.

[00:23:18]
Is nothing wrong with making money.

[00:23:19]
So did he give you a thousand dollars

[00:23:21]
a day and then sit back and,
you know, and use the word.

[00:23:25]
Yeah.
All right.

[00:23:26]
He loves it.

[00:23:28]
Nice, you know?
All right.

[00:23:31]
So how tell me how the money works. Is

[00:23:33]
money go through to work
as far as the customer pain?

[00:23:37]
Yeah, it depends.

[00:23:39]
So every member has to keep a minimum to.

[00:23:43]
The dollar reserve.

[00:23:44]
OK, so it’s like a little little buffer,

[00:23:47]
you know, so if the customer wants to pay
with cash, say they want to pay one

[00:23:53]
hundred and eighty dollars cash and the is
only getting one hundred and ten dollars

[00:23:57]
of it know they’re immediately going
to owe us seventy dollars go down.

[00:24:02]
So then that gets taken out of their

[00:24:04]
reserve so that we don’t
have to chase them down.

[00:24:06]
The second they’re done
on rumors right now.

[00:24:09]
So see.

[00:24:10]
Five hundred dollars to chase
Chasez 70 down, right.

[00:24:13]
Yeah.
Yeah.

[00:24:14]
So then you say you know the the tent
where cost is 40, you know.

[00:24:19]
So then you know the referrer is going

[00:24:23]
to make 30 immediately as
soon as that job ends boom.

[00:24:26]
That goes into the referrers
reserve for their profit.

[00:24:29]
OK,
so then you can cash out any time you

[00:24:32]
want, just like Venmo
if it’s held in there,

[00:24:35]
and then you can click a cash out
button for it to go into your account.

[00:24:39]
OK.
Same with us.

[00:24:40]
You know, you can either keep it in there,

[00:24:41]
which we encourage, especially the tenters
to keep more than a two hundred dollar

[00:24:45]
reserve because just two cars
could burn through their reserve.

[00:24:49]
Right.

[00:24:50]
And so, you know, and then if the reserve
falls below 100, they’re not allowed to do

[00:24:55]
any more cars until they get low because
we don’t want them getting in the weeds.

[00:24:59]
Don’t we don’t want the money in the bank.

[00:25:01]
So we have those those things in place.

[00:25:03]
So it’s really better for them
to keep higher some with someone.

[00:25:06]
So I’m going to tell you why.

[00:25:07]
The bank account, we

[00:25:09]
they take some of the money you guys
do up to five hundred three thousand.

[00:25:13]
You’re now

[00:25:16]
going to get some money out of here.

[00:25:17]
Yeah, I just I also would like to know

[00:25:19]
your reserves like over
a thousand dollars now.

[00:25:21]
You want to let me.

[00:25:23]
Oh yeah.
OK.

[00:25:25]
I mean, it’s great.

[00:25:25]
It’s great that they trust us and that,
you know, is that they don’t they don’t

[00:25:29]
worry about it, but it
does fluctuate like that.

[00:25:32]
They know sometimes they leave it in there

[00:25:34]
because they know next week it could be
all cash and they could just

[00:25:37]
end up getting all of that
in cash from the customers.

[00:25:39]
So they just figure we’ll
just leave it in there.

[00:25:41]
It’s easier to right awayat this point.

[00:25:45]
They get, you know,
like I was talking about our window.

[00:25:49]
Ten brandao all out.

[00:25:51]
All our all the all the guys that’s in

[00:25:54]
all our houses out, they get
a super discount on ceramic feel.

[00:25:58]
Oh nice.
So they get in a bank like somebody like

[00:26:02]
we know companies they charge four hundred
dollars three fifty five hundred dollars

[00:26:06]
for ceramic fam and we charge
probably one hundred dollars.

[00:26:09]
Give us a hundred.
I’ll keep on it.

[00:26:12]
So that extra money.

[00:26:13]
Right.
Yeah.

[00:26:15]
We want to maximize.

[00:26:16]
Right.

[00:26:18]
Like all of the prices for you know,
because I also have to make sure

[00:26:23]
that whatever film the teachers
are using are good quality.

[00:26:28]
So I’m vetting all of these companies
right now finding out, OK, us.

[00:26:32]
Perfect segue.

[00:26:33]
I was going to ask you about
vetting centers instead of like

[00:26:37]
just some guy being like, yeah, sure.
Intense.

[00:26:40]
I got a hair and a spatula.

[00:26:42]
I can probably figure it out.

[00:26:44]
Yeah, right.
Yeah.

[00:26:45]
We’ve had some fun with that guy,
but we had the shop.

[00:26:49]
He was like, oh yeah,
I’ve got two years experience and then he

[00:26:51]
goes up to the other guy
just go on the inside or the outside.

[00:26:54]
Yeah.

[00:26:56]
That’s awesome.
Yeah.

[00:26:58]
They’re going to like get out of here
though is out there.

[00:27:02]
Yeah.

[00:27:02]
It was terrible but but yeah I’m vetting
all of the manufacturers right now to make

[00:27:09]
sure that Pittenger joins and they
say I use X, Y and Z brand.

[00:27:13]
I need to know that it’s
a certain quality gunnell.

[00:27:17]
So there’s there’s certain
lines that different

[00:27:21]
manufacturers are going to have
that are not going to qualify.

[00:27:24]
So bare minimum,
the carbon line or carbon,

[00:27:27]
we use kind of quotes just because it may
not technically be carbon,

[00:27:30]
but our standard line has to have
a lifetime warranty against puling,

[00:27:34]
bubbling and turning purple
doesn’t have to be fading.

[00:27:37]
And that’s all that reminds me.

[00:27:39]
Yeah, yeah, yeah.
We don’t want it.

[00:27:41]
You know, there’s there’s some lines out
there that it turns purple in a year,

[00:27:46]
you know, and we don’t want to be
dealing with the chief junk.

[00:27:50]
You know, we want to keep a certain
standard for that so that people feel

[00:27:55]
comfortable sharing jobs back and forth
because it’s their company on the line.

[00:27:59]
So we all have to stick
with those standards.

[00:28:01]
So

[00:28:02]
so, yeah, we’re working
with that right now.

[00:28:04]
But what I’m finding, they’re charging so
much and the rates are going up and up.

[00:28:08]
Yeah.
Because the shipment, they say, well,

[00:28:10]
we’ve got to try to pick
it out of that shipment.

[00:28:13]
I, we got to figure out some way to help

[00:28:15]
these guys because they, they,
they run out of fuel and then they got

[00:28:18]
to go four hundred dollars for fifty,
three hundred for a whole box of fuel.

[00:28:23]
So we say OK, well we have we we’ve been
blessed, you know, we may be income,

[00:28:28]
so let’s just get a lot of them without,
you know, just making them.

[00:28:33]
All right.
Yeah.

[00:28:34]
So ten work members are going
to get even cheaper pricing then.

[00:28:38]
But I mean, anybody can buy it, but,

[00:28:40]
you know, we’re going
to definitely give even deeper.

[00:28:42]
Discounts to the network members
now help encourage them all to

[00:28:48]
be part of the team,
and it sounds like the savings that they

[00:28:50]
would get from the film would more
than pay for utilizing didn’t work.

[00:28:53]
Oh, gosh.
Oh, OK.

[00:28:55]
Oh, yeah.
Yeah.

[00:28:57]
Oh, yeah.

[00:28:57]
The profit margins are fantastic
for tenters like all the guys in our app,

[00:29:02]
you know, we watch and we get so excited
we see how much money they make.

[00:29:06]
They can easily make
a hundred grand a year.

[00:29:08]
Oh, very cool.
You know, I mean, yeah.

[00:29:11]
So if there’s anybody watching this that’s

[00:29:12]
thinking, oh I might want
to go into the industry.

[00:29:14]
Yeah.
Come on out here.

[00:29:16]
I want to show you now.
Yeah.

[00:29:18]
It’s it’s a slam dunk.
Yeah.

[00:29:20]
All right.
Very cool.

[00:29:22]
Let me talk let me ask you the difference

[00:29:24]
between the ceramic tint and the carbon
tint, because I’m just a dude.

[00:29:29]
I’ve had vehicles tinted but outside

[00:29:32]
of the windows being darker
and achieving what I want.

[00:29:35]
Yeah, yeah.

[00:29:36]
I couldn’t tell you
what they put on there.

[00:29:38]
So just for the the listeners
and the viewers, just tell us,

[00:29:41]
I guess foundationally what
is the difference between.

[00:29:43]
Oh, that’s right.
You have some heat lamps.

[00:29:46]
People try to use the heat lamps
in show percentage of heat rejection.

[00:29:50]
All right.

[00:29:51]
You know, shade shade
plays a lot to do with it.

[00:29:54]
Dolfi, you go is going to have high heat.

[00:29:56]
You’ve got, you know,
all tan has an you beat protection.

[00:30:00]
We know that.
Well, like, they got a new type of film

[00:30:03]
called Manel Ceramic, you know, made out
of polyester film along with the glue.

[00:30:08]
And everything is together,
you know, the glue to die.

[00:30:11]
They’ve been together.

[00:30:13]
So so it gives it a better
heat rejection type film.

[00:30:16]
So

[00:30:18]
the average customer,
the average customer don’t know.

[00:30:22]
The company has to be honest.
You know,

[00:30:25]
the code has to be honest now because
the heat lamps,

[00:30:28]
even though you put the put the ceramic
and carbon there, you feel the difference.

[00:30:32]
But it still doesn’t give you
a true value of the heat rejection.

[00:30:37]
We know the rays from the sun
had different types of rays

[00:30:42]
hit the skin that UV rays and and our
and all the different types.

[00:30:46]
Yeah, I’m testing film.

[00:30:47]
I’m actually holding it up to the sun.

[00:30:49]
I have sensitive skin, so I’m holding
it up direct sunrays from my face.

[00:30:56]
Yeah.

[00:30:58]
So is the idea this ceramic is
generally better than carbon.

[00:31:02]
Oh way better.
Yeah.

[00:31:04]
And usually it’s better clarity as well.
All right.

[00:31:07]
I don’t like comparing HD
to Forte TV, you know.

[00:31:11]
All right.

[00:31:12]
Around here especially I would say,
gosh, maybe what.

[00:31:16]
Eighty percent of our customers
just upgrade to ceramic.

[00:31:18]
Yeah, they do.
A lot of customers upgrades to ceramics.

[00:31:20]
We got a good sales team here.

[00:31:23]
We explain it once we to break it down,

[00:31:26]
you know, telling the reasons and stuff
like that, you know,

[00:31:28]
the lifetime warranty, not a lifetime
warranty and faded and purple.

[00:31:33]
All right.
Move your date.

[00:31:35]
They like saying, OK, thumbs up
and they know we’re honest company.

[00:31:38]
We got a lot of reviews,
five star reviews.

[00:31:42]
Nice.
You know, we get we get people I get mad

[00:31:45]
at us because we can’t make it all,
you know, like I called.

[00:31:50]
I called.

[00:31:52]
We I might get an hour behind.

[00:31:54]
A thirty minute behind because we have

[00:31:56]
to each customer means something
very important to us.

[00:31:59]
Yeah.
Yeah.

[00:32:00]
But even in the office.
Yeah.

[00:32:02]
Customers will get mad if you’re not going

[00:32:04]
out to them that day or the next day
like wow, we need more attention.

[00:32:08]
This is an emergency.

[00:32:10]
I like it’s like yeah they’re going
to die if they don’t get it done before

[00:32:16]
they need to make it.

[00:32:19]
I’m like, oh my God.

[00:32:20]
Even during the pandemic, I mean,
it was just we didn’t really slow down.

[00:32:25]
I mean,

[00:32:27]
when those first stimulus checks came,
they treated it like it was a necessity.

[00:32:32]
Yeah, I guess so.
Get out like that.

[00:32:35]
You know, we need to get out of the way.

[00:32:41]
That is funny.

[00:32:43]
Different world.

[00:32:45]
So that is the ceramic tent easier to work
with or is it about the same as a carbon.

[00:32:51]
It can be the same.

[00:32:52]
It can be the same.

[00:32:54]
An experience Tegner

[00:32:57]
is easy for experienced tenno
amateur tenno.

[00:33:01]
It might be some different,
but experienced.

[00:33:03]
I can get in and not the right you know,

[00:33:05]
the two Clophill, which is all they got
Cognos Tupac down to like my my wife say

[00:33:10]
some covid fam can be hazy because what is
made out now to clear his family,

[00:33:16]
they make his dad because the dad,
the glue is all mixed in with the dad.

[00:33:20]
So that can be real clear.

[00:33:22]
But the only that problem with that,
it can turn purple quickly.

[00:33:25]
They give that the year stuff.

[00:33:29]
So manufacturers have that.
Yeah.

[00:33:31]
Yeah.
So it’s it’s not working out.

[00:33:33]
Yeah.
Yeah, it’s not working.

[00:33:34]
So we tried it.
We try to stay on the high quality side,

[00:33:38]
but we get we get a multiple we
get a lot of customers calling.

[00:33:42]
I mean a lot of.

[00:33:43]
So we can kind of pick
and choose what we want.

[00:33:45]
All right, what have been some

[00:33:47]
of the challenges that you guys had
to deal with with this app that you didn’t

[00:33:50]
necessarily anticipate
when you put it together?

[00:33:53]
I had no idea it was
going to take this long.

[00:33:57]
I mean, we worked on it for.

[00:33:59]
Well, yeah, but as far as is working
working with our our coder,

[00:34:05]
I think it was almost two years before
the first one launched a long time.

[00:34:11]
Yeah.

[00:34:11]
Because you got Bergsman you
got like bugs like crazy.

[00:34:14]
Now sort of one function like
my take over the other function.

[00:34:17]
It might not function properly.

[00:34:19]
You know, you got some you got some coders

[00:34:21]
and web designers that can make them
beautiful, but the functions don’t work.

[00:34:26]
Ohno.

[00:34:28]
But there’s no engine.
All right.

[00:34:30]
Yeah, exactly.

[00:34:31]
This code he has over,
he knows what he’s doing.

[00:34:33]
He’s real nice guy.
May have been.

[00:34:36]
You know, we can deal with other
people and website Binzel.

[00:34:39]
It works of good will push the button.

[00:34:41]
And we stayed in Lincoln and it
it’s not Lincoln.

[00:34:45]
So.
So, yeah.

[00:34:47]
So yeah.

[00:34:48]
So it just take a long time because
this is so is a humongous app.

[00:34:52]
All right.
It’s a humongous aspect to admits

[00:34:55]
that they get me to admit
that we had a recording.

[00:34:58]
You have everything.
I mean, I mean yeah.

[00:35:00]
I mean tracking systems, everything.
So yeah.

[00:35:03]
Yeah I can see where we’re going.

[00:35:07]
Yeah we have someone’s
freaking out going you know.

[00:35:09]
Is he on his way.
Is he on his way.

[00:35:11]
You know, with the click of a button we
can say Oh yeah,

[00:35:13]
he’s right around the corner from you,
he’s at the data and he’ll be Yes.

[00:35:18]
On this.
Yeah.

[00:35:19]
Oh yeah.
This can be like two blocks away.

[00:35:22]
Settle down at a light.
Exactly.

[00:35:24]
Yeah.
Yeah.

[00:35:25]
It saves time instead of having a call,

[00:35:28]
you know, the tinner and then they’re
like, oh I don’t know, I think I’m close.

[00:35:32]
I’m at you know, it’s like
that just takes too long.

[00:35:35]
So yeah.

[00:35:36]
As long as they’re using
the app then, you know.

[00:35:38]
Yeah.
Yeah we can.

[00:35:39]
All right.

[00:35:40]
So it’s the details, you know, I mean,
if if I wasn’t so detail oriented,

[00:35:46]
then, you know, I probably
wouldn’t have taken this long.

[00:35:48]
But there’s just so many
aspects and little tiny details that we’ve

[00:35:54]
just learned the hard way that, you know,
if you plan ahead of time and you get all

[00:35:58]
of that information at a time, you save
yourself a whole lot of headache, a bit.

[00:36:03]
If the Tinner knows exactly what they’re
walking into, you know,

[00:36:07]
with the whole scenario, then you can
prevent, you know, potential mistakes.

[00:36:11]
You know, like if they don’t have

[00:36:13]
a garage, we look the day before we
watched the hourly weather report

[00:36:18]
for that specific city and we
we check it ahead of time.

[00:36:22]
It’s Mei-Ling.
Yeah.

[00:36:24]
We manually do that to try and prevent,
you know, because everybody loses money if

[00:36:31]
they get there and then it’s too windy
and then realize what the heck we all got

[00:36:35]
in a garage that was sitting in a parking
lot at a grocery store, you know,

[00:36:40]
monitor everything for maybe so.

[00:36:43]
Yeah, we really try and always be
three steps ahead in the office.

[00:36:48]
You know, I have I have two full time

[00:36:49]
people plus me, and I’m trying to get
another person in the office as well just

[00:36:54]
to make sure that we really take care
of everybody and try and plan and prevent

[00:36:59]
as much as possible so that
the guys are rock stars.

[00:37:02]
You know, we were there manager.
So, you know,

[00:37:05]
we just want to make everything as easy
for them as possible because they’re

[00:37:08]
the ones, you know, breaking their
backs and yeah, right outside.

[00:37:13]
And, you know, like they’re the ones

[00:37:14]
with the massive skill that we
need to protect and take care of.

[00:37:19]
So where are the people that used to work?

[00:37:23]
The companies that you can work?
Where are they located?

[00:37:25]
Is it more or less West Coast
or does it go beyond then?

[00:37:29]
Yeah, right now we’re
in the greater Los Angeles area.

[00:37:33]
So it’s, you know,
all of the city and then the suburbs,

[00:37:36]
like all the suburbs
surrounding and all of that.

[00:37:39]
Even as far as Palm Springs,

[00:37:41]
we’ve got some people out there
and then Las Vegas is the other market.

[00:37:46]
All right.

[00:37:46]
We’re building right now,
OK, we’ll explore.

[00:37:50]
But an app is still you know,
we not cover the area.

[00:37:53]
We almost got almost three hundred
installers in asking for it in their area.

[00:38:00]
Yeah.
Yeah.

[00:38:01]
We don’t have the time.

[00:38:03]
You don’t have the resources.

[00:38:04]
So that’s that’s probably about a year.

[00:38:06]
Will we’ll franchise.
All right.

[00:38:08]
Tell me what the limitation is or what

[00:38:10]
the let’s say the biggest,
the largest limitation.

[00:38:13]
Well, the biggest thing is as well,

[00:38:14]
what I’m sorry I didn’t ask to answer your
question before about vetting the tenters.

[00:38:19]
Yeah, because anybody can say they

[00:38:20]
continue to personally need to see
their work person on the job.

[00:38:24]
We personally also got it
installer that has joined the app.

[00:38:29]
We have personally met them on a job,

[00:38:32]
watched them do the job, looked at their
work and made sure that they’re good now.

[00:38:37]
And if somebody joins and they have like

[00:38:39]
a ton of five star reviews or something,
then we may skip that process.

[00:38:45]
But a lot of tenters that are joining
the work, they don’t have those skills.

[00:38:51]
You know, they don’t even like
one of the last guys that join.

[00:38:54]
He doesn’t even have a Facebook
like he’s gone, not technology.

[00:38:58]
We only worked at a shop.

[00:39:00]
You know, they do they don’t teach
you how to be your own, you know?

[00:39:05]
Yeah.
Yeah.

[00:39:06]
And I’ve been working
for a guy making him rich

[00:39:10]
off on my own.
Exactly.

[00:39:12]
What do you mean you need
to know about business.

[00:39:14]
Yeah, yeah, yeah.

[00:39:15]
And it’s hard it’s hard to manage all

[00:39:18]
of that, you know, for a guy to branch
out on his own and have to learn.

[00:39:22]
I mean, that took us years.

[00:39:24]
So I mean, YouTube is is an amazing
resource, you know,

[00:39:28]
hours and hours and hours for us
to to really learn, you know,

[00:39:33]
all of that stuff about business,
every aspect of it and talk.

[00:39:36]
All right.
Yeah.

[00:39:37]
So and then it’s a long time.

[00:39:39]
And then trying to answer the phone and
give quotes while you’re renting a car.

[00:39:42]
If only there was a company
that could help them with her.

[00:39:45]
Yeah.
Yeah.

[00:39:48]
Funny,interesting.

[00:39:50]
So do you have certain locations
that you’re that around the roadmap

[00:39:54]
for targeting as far as cities
that you’re going after?

[00:39:57]
Or is it just see where
the quality centers are?

[00:40:00]
Because I imagine it makes more sense
to go after metro areas, right?

[00:40:04]
Yeah.
Yeah.

[00:40:05]
Major cities.
Yeah.

[00:40:07]
Yeah, definitely.

[00:40:07]
Once we franchise,
then we’re going to reach out to everybody

[00:40:12]
who’s already signed up and then let them
know about the opportunity to go out

[00:40:16]
and say, hey, if you want to have
to work Chicago or temp work Houston,

[00:40:21]
you know, then this is what it
would entail and you can start it.

[00:40:25]
And we’ve got all the resources

[00:40:27]
and the training on how to run everything
and all of that and then do it.

[00:40:31]
But there’s yeah, there’s just no way
that I can manage the entire country.

[00:40:36]
So everything is covered.

[00:40:37]
We trademark everything is covered,
which is all right.

[00:40:40]
You know, so that when we do store
because that’s first time actually

[00:40:45]
we franchise and we’re going to win
this fight is for you place.

[00:40:48]
So we set up.

[00:40:49]
But we just to figure out the bugs
in terms of we want our franchisees to be

[00:40:54]
successful, we don’t want
to sell them a franchise.

[00:40:56]
And they say you they
they haven’t had time.

[00:41:00]
So we put together Mannu
almost like a book.

[00:41:04]
So.
Sure.

[00:41:05]
Go there.
Yeah, we work out all the kinks first.

[00:41:08]
And so then.
Yeah.

[00:41:09]
Any issues that that come up,

[00:41:10]
it’s most likely we’ve dealt with it
and this is how we fixed it.

[00:41:15]
Yeah.
Yeah.

[00:41:15]
Systematize everything.
That’s the rule.

[00:41:18]
Yeah.
That’s perfect.

[00:41:19]
I love it.
So are you guys still operating a tent

[00:41:24]
I guess locally by you guys or is it
exclusive tent work stuff that you’re just

[00:41:28]
sending out and pulling
the strings on that puppet.

[00:41:31]
Yeah, well, we were feeding the tent work
jobs that we’re getting from our listing

[00:41:36]
like Tint L.A. and adult teaching
services and all the Saudi services.

[00:41:41]
Google, Yelp.
Yeah, got you.

[00:41:43]
Got a gang of stuff coming in and out.

[00:41:45]
We have a quick quote on our website.

[00:41:47]
We’ve got a lot of websites,
people very cool.

[00:41:50]
They do quick quotes, the quick quotes,
come go to email, then email feeds.

[00:41:55]
We feed the app through
the information, through email.

[00:41:58]
So they all day long.

[00:41:59]
Yeah, we got our phone.

[00:42:01]
We got our phone solid right now.
Yeah.

[00:42:03]
But we’re still waiting
to hear how it works.

[00:42:06]
It works.
It works.

[00:42:07]
So we got money.
Yeah.

[00:42:10]
Good.
That’s a good problem.

[00:42:11]
I love it.
Yeah.

[00:42:13]
Tell me how if I was a tinter how am I
going to hold you to try to get either

[00:42:17]
on the waiting list or
to get connected with

[00:42:20]
Tintwork.

[00:42:22]
Well, a lot of information
is on our website.

[00:42:24]
Tintwork.com.
So,

[00:42:26]
T-l-N-T-W-O-R-K.

[00:42:27]
So tintwork.com,
they can download the app.

[00:42:30]
It’s available for both iOS and Android,
you know, and that.

[00:42:35]
But there’s not too much you know,

[00:42:37]
once they sign up, then they don’t
get any more information than that.

[00:42:42]
Until we approve them.
They can’t immediately start.

[00:42:45]
Oh, I want this job and this job.

[00:42:47]
Right?
Yeah.

[00:42:49]
Yeah.

[00:42:50]
I have a hair dryer and a smile.

[00:42:52]
I can make anything happen.

[00:42:53]
Right, right.

[00:42:55]
Hair dryer and a smile, love it.

[00:43:00]
So there’s a lot of information.
Yeah.

[00:43:01]
On our website.
So that’s usually where I direct people

[00:43:04]
first is the terms
and conditions are on there.

[00:43:07]
You know, all the information and then

[00:43:09]
their vote for to get in their area
essentially is signing up for the tint work.

[00:43:15]
All right.
So once you get enough of them.

[00:43:17]
Exactly.
They need more than one.

[00:43:19]
Yeah, right.
Right.

[00:43:21]
Yeah.
So that’s going to help us then decide

[00:43:24]
which areas we want to try and
push first is depending on.

[00:43:28]
Oh wow, we got a lot. And my wife doing
instructional videos, that’s her background.

[00:43:33]
All right.

[00:43:35]
So if you’re doing instructional videos so
they can get you, they can click on its

[00:43:39]
own instructional videos and give them
instructions on how the app is operated.

[00:43:44]
Yeah,

[00:43:45]
it’s really easy.

[00:43:47]
I mean, everyone’s been I mean,
even our guys that aren’t techie have

[00:43:52]
real easy.
So.

[00:43:53]
All right.

[00:43:53]
So if I understand this correctly,
if I was a guy that was working at a place

[00:43:58]
doing tint and I wanted
to go off on my own.

[00:44:00]
Yes.
As long as I get in a city that you guys

[00:44:02]
are working on and I get signed up
with Tintwork,

[00:44:05]
I wouldn’t necessarily have to worry about
marketing and all that other

[00:44:08]
more or less business stuff,
for lack of a better phrase.

[00:44:11]
Yeah, as long as I’m good at tint
and doing what I do,

[00:44:14]
I’ll be getting work through to work
and I can just work my magic that way.

[00:44:19]
Yeah.
Oh yeah.

[00:44:19]
Yeah.
If, if a tinter

[00:44:21]
was good and they were in the L.A.

[00:44:23]
area and they called me right now like as
soon as we’re done with this interview

[00:44:27]
and signed up, then we would probably say,
hey, what are you doing in an hour.

[00:44:32]
You have that many jobs coming in?
Oh yeah.

[00:44:34]
We’re turning down 5
to 10 jobs a day. Like we we.

[00:44:38]
Oh, my gosh.
More tinters.

[00:44:40]
Yeah.
Yeah.

[00:44:41]
Only reason we turn down, only reason we turn down

[00:44:44]
but we have to see a little bit

[00:44:45]
of advertising once we
cut the north back up.

[00:44:48]
You know, just I mean,
we get 150 calls a day easy.

[00:44:52]
Wow.

[00:44:53]
We had to cut, you know, down a little
bit with people getting angry at us.

[00:44:56]
All right.
Well, we can’t be there.

[00:44:59]
You need to get more people.
You need to do this.

[00:45:03]
They tell us how to run our business, customers.

[00:45:05]
Oh, everybody’s got business advice,
whether they’ve had a business or not.

[00:45:08]
Right.
Yeah.

[00:45:09]
Let me tell you how you should do it.
Yeah.

[00:45:12]
Yeah.
Ah, they tell us all.

[00:45:13]
But this car is easy.
You can squeeze this in.

[00:45:15]
Oh well if it’s easy you do it.

[00:45:19]
Just paint them.

[00:45:21]
I just text them an emoji.

[00:45:26]
That’s awesome.

[00:45:27]
They had a super cool.

[00:45:28]
Well Pam and Paul, thank you
so much for being on the show.

[00:45:31]
Tell us that website one more time,
if you don’t mind.

[00:45:35]
Tintwork.com.

[00:45:35]
So T-I-N-T-W-O-R-K, Tintwork.com.
Awesome.

[00:45:40]
I love it.

[00:45:41]
Thank you guys so much
for being on the show.

[00:45:42]
You guys are in the L.A. area,

[00:45:44]
so there’s tinters around there that want
to jump and start their own gig or if they

[00:45:48]
already have their own gig and they
want to get some more work.

[00:45:50]
Pam and Paul are there to help them out

[00:45:52]
essentially is what it
comes down to, right?

[00:45:54]
Yeah, yeah.
And Las Vegas and Palm Springs area.

[00:45:57]
Yeah.

[00:45:59]
L.A. is the busiest Los Angeles’s
busiest. Will soon to be the world.

[00:46:03]
So I love it.

[00:46:07]
This has been
Authentic Business Adventures.

[00:46:08]
The business program brings you
the struggles stories and triumphant

[00:46:11]
successes of business
owners across the land.

[00:46:14]
We are underwritten locally
by the Bank of Sun Prairie.

[00:46:17]
If you’re listening to this on the web,

[00:46:18]
which you probably are, please do us a
huge solid

[00:46:21]
give us a thumbs up,
subscribe, and of course,

[00:46:24]
share with all your entrepreneurial,
especially your tint friends.

[00:46:28]
My name is James Kademan

[00:46:29]
and Authentic Business Adventures is
brought to you by Calls On Call offering call

[00:46:33]
answering and receptionist services
for service businesses across the country

[00:46:37]
on the web at callsoncall.com as
well as Draw In Customers Business

[00:46:42]
Coaching offering business coaching
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[00:46:45]
for growth on the web
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[00:46:48]
And of course The BOLD Business Book

[00:46:50]
a book for the entrepreneur in all of us
available wherever fine books are sold.

[00:46:54]
We’d like to thank you are wonderful

[00:46:55]
listeners as well as our
guest Pam and Paul from Tintwork.

[00:46:59]
Pam and Paul, if you can do me a huge

[00:47:00]
favor and tell me that website
one more time. Tintwork.com.

[00:47:04]
It’s almost too easy. Tintwork.com

[00:47:08]
Past episodes can be found

[00:47:09]
morning, noon, and night and podcast
link found at DrawInCustomer.com.

[00:47:13]
Thank you for listening.
We will see you next week.

[00:47:14]
I want you to stay awesome.

[00:47:16]
And if you do nothing else,
enjoy your business.

 

 

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