How to Start a Junk Business

Visit DJ at: CallHaulItAll.com

[00:00:07.140] – Speaker 1
You have found Authentic Business Adventures, the business program that brings you the struggles, stories and triumphant successes of business owners across the land. Audio episodes can be found in the podcast link found at drawincustomercom.com. We are locally underwritten by the Bank of Sun Prairie. My name is James Kademan, entrepreneur, author, speaker, and helpful coach to small business owners across the country. And today we’re welcoming/preparing to learn from DJ Neuville, the owner of Haul It All. So, DJ. How is it going today?

[00:00:29.980] – Speaker 2
Good.

[00:00:30.640] – Speaker 1
You got to tell us here. What is haul it all? Let’s start there.

[00:00:34.310] – Speaker 2
We are a junk removal business. So we remove anything and everything that somebody does not want from their house. Business property managers, storage units, everything.

[00:00:45.690] – Speaker 1
All right?

[00:00:46.050] – Speaker 2
We haul it all away.

[00:00:46.920] – Speaker 1
So when you say all, you literally mean all.

[00:00:50.010] – Speaker 2
Is it everything?

[00:00:50.920] – Speaker 1
I got a busted up pool table. I got a grand piano. I have a dead cat, whatever.

[00:00:55.870] – Speaker 2
Yes. Everything? Yes. If we can’t do it ourselves, we find someone that can do it.

[00:01:01.000] – Speaker 1
Wow. All right. And who a typical client? Is going to be somebody moving or someone that’s been hoarding?

[00:01:08.660] – Speaker 2
I’d say kind of everything. Everybody. I mean, we get a lot of people that just have excess flow of garbage. They got the Amazon boxes.

[00:01:18.040] – Speaker 1
That was the nicest way I’ve heard a wording.

[00:01:21.710] – Speaker 2
Just holiday garbage or whatever that they can’t fit in the garbage bin. They call us anything big or small furniture, that’s the big time of year. People get new furniture, they call us, say, hey, I got my old couch. We come get it.

[00:01:35.440] – Speaker 1
All right, so let’s figure out one. What do you do with the stuff? Somebody says, hey, I got this old beat up couch. Normally in college, I would swap we just go curb driving, looking for the better couch and just leave it at the curb, trade it. What do you guys end up doing with it?

[00:01:53.740] – Speaker 2
We try to keep everything we can out of the landfill. So ultimately we have to take quite a bit to the landfill. But we try to donate whatever we can. We donate to Goodwill, salvation army, got some other local church rescues that we donate to. Sometimes we’ll sell a few things if we have to, whatever we can. And I’m up for every customer. We just try to recycle or keep whatever we can out of the landfill. And that’s our goal.

[00:02:20.910] – Speaker 1
So the question that keeps coming up in my mind is why would anyone get into a business where you’re dealing with essentially trash or someone’s trash the whole trash treasure thing, right?

[00:02:33.090] – Speaker 2
Yeah.

[00:02:33.720] – Speaker 1
Why would you get in a business like that?

[00:02:35.910] – Speaker 2
I started it because I saw a need through selling real estate where people are just stressed out. And that’s where a lot of our customers come from. They’re going through process of selling a house. They got an accepted offer, and they got to close in a couple of weeks. And they got this stuff that’s left that they don’t want to deal with, and they don’t have the time or the ability to take it to the dump themselves. And a lot of Realtors will just call us and say, hey, DJ, can you come this customer out and empty it? Yeah. All right. So I kind of saw that need for that. And there’s always been junk callers, and I think there’s kind of a big gap between the big companies of junk callers and your average guy who doesn’t have a business, isn’t have a license, is not insured, and you’re not sure what’s going to happen if that guy comes to my house. So I took it right in the middle of, okay, we’re going to be a fully professional company. We’re not going to have a huge overhead like a big company, and we’re going to provide the same services as a big company.

[00:03:38.400] – Speaker 1
All right, so I mentioned a big overhead, correct me if I’m wrong here initially, is going to be a truck, right. Or something to haul this stuff with?

[00:03:46.110] – Speaker 2
Truck and the trailer.

[00:03:47.130] – Speaker 1
All right.

[00:03:48.560] – Speaker 2
We have a seven x 14 dump trailer that we use essentially like a 15 yard dumpster that comes with us.

[00:03:54.930] – Speaker 1
Wow.

[00:03:55.540] – Speaker 2
Yeah.

[00:03:56.160] – Speaker 1
All right.

[00:03:56.770] – Speaker 2
So we can literally haul anything and everything. Might take us more on one trip.

[00:04:01.600] – Speaker 1
Yeah.

[00:04:01.860] – Speaker 2
Depending on how much stuff you have.

[00:04:03.600] – Speaker 1
All right.

[00:04:04.630] – Speaker 2
But that helps us keep our costs effective, too. I mean, we can handle something as small as one couch, or we can handle ten couches.

[00:04:12.180] – Speaker 1
Wow, so many ten couches. That is cool. So do you have to have a warehouse or anything to store some of the stuff if you’re trying to sell it or recycle it?

[00:04:22.300] – Speaker 2
We do. We do have a couple of just, like, storage facilities that we use currently. Eventually, that’s part of our plan is to have a warehouse to kind of help with having more time to get rid of stuff.

[00:04:38.800] – Speaker 1
Got it.

[00:04:39.520] – Speaker 2
Yeah.

[00:04:40.050] – Speaker 1
So you’re a real estate agent now, right?

[00:04:42.810] – Speaker 2
I am.

[00:04:44.060] – Speaker 1
So what made you decide to branch off into Holland trash? Essentially because I imagine there’s some real estate agents that are going to say, hey, I want to call DJ, but I also know he’s a real estate agent.

[00:04:55.950] – Speaker 2
Yeah. And I’m very upfront to my real estate clients, too, that, hey, I’m not here to steal your customer. I’m here to just help service your customer and pass on the same ideas that I have. Hey, I’m here. Let’s make this closing easy or whatever, because a lot of times I found as a Realtor, you’re getting last second headaches. Like, you go to do a walkthrough a day before closing and there’s ten cans of paint that your buyer doesn’t want and they’re upset about, and now you have a seller that’s like, well, I’m not going to deal with it.

[00:05:31.160] – Speaker 1
I didn’t know that was a thing.

[00:05:32.500] – Speaker 2
This kind of closes the gap. Oh, yeah. People leave stuff behind houses all the time. No, I guess paints or whatever. Yeah.

[00:05:39.180] – Speaker 1
The last house that we bought, there was a ton of crap in the basement, and it was mostly paint from way back when.

[00:05:47.980] – Speaker 2
They all dried up or they’re never going to use it.

[00:05:50.610] – Speaker 1
Yeah, it was a hot paint. And I’m like, nobody should have sold this. Nobody should have said, this is the color, right? Nobody yet here it was in the basement, and I was thinking, how do you get rid of paint? And you look it up and it’s like, dump it out, dry it, and then it’s a paint, and then you go, oh, my God.

[00:06:07.990] – Speaker 2
And especially when what I’ve kind of noticed is if you were buying a house, it’s supposed to be a fun experience, a good experience. It’s not always, but it’s very stressful. But you as a buyer, you’re usually pretty excited about moving into it, and one of the last things you want to deal with is other people’s stuff. And a lot of times buyers will just say, well, I’ll just take the house and I’ll figure it out.

[00:06:30.760] – Speaker 1
Well, yeah, that’s what we did. We didn’t even know.

[00:06:33.160] – Speaker 2
Yeah, this kind of bridges that gap where, you know, for pretty low fees, sometimes it’s just a really low fee of just coming to get a few things that are left and we help people out.

[00:06:45.130] – Speaker 1
All right.

[00:06:46.390] – Speaker 2
Keeps everybody happy.

[00:06:47.640] – Speaker 1
That’s cool. I like it. Yeah. With my company, we answered phones for a mortgage company, and some of the calls that we would get from people are just like, you didn’t think of this now, or, you just thought of this now. You’re closing in 6 hours.

[00:07:02.060] – Speaker 2
Yeah.

[00:07:03.560] – Speaker 1
It seems like something that should have been figured out over the months, but whatever. We also have accountants that get called on April 14, april 15. Really? My taxes be like, hey, can you find my taxes? I think they do today. You think they’re due today? Again, people procrastinate. So how do you market a business like this?

[00:07:29.290] – Speaker 2
Really? Referral and word of mouth is a huge portion that we do. We take a lot of pride that we ask every customer for a review, good or bad.

[00:07:38.190] – Speaker 1
Nice.

[00:07:39.260] – Speaker 2
And I just am very upfront about that, and that kind of helps us a lot. And then I do a lot of Facebook advertising all right. Through Facebook targeting of different areas that I want to target and different interests that people have.

[00:07:51.270] – Speaker 1
Is that something you do or do you outsource that?

[00:07:53.730] – Speaker 2
I do it myself currently, yeah. Are you good?

[00:07:57.430] – Speaker 1
Do you get results from us?

[00:07:58.540] – Speaker 2
I think I’m pretty good at it. I’m pretty good results. Yeah. I know that as a business owner, long term, it’s not viable for me to be doing it myself the whole time, but I’ve been trying to lay a platform, okay, this is what I want to do each week. And it kind of laid on Facebook’s pretty nice. It lets me just kind of point out on a schedule so I can go do a month worth advertising, put it in there, and that kind of helps a small business owner, too. Every single day or whenever you want to do it.

[00:08:25.840] – Speaker 1
Sure, yeah. I guess there’s no judgment on whether you want to do it or not. I certainly paid people to do ads, and I’ve done it myself, and I’m not that good, but I think oftentimes I did a better job than the people I paid. I know for sure I did a better job than a lot of people I paid.

[00:08:42.120] – Speaker 2
Yeah, I think I’m probably in the middle. I mean, I know there’s great companies out there that do it and have great results, and I know that it cost a lot to get really good results. Nice, too. With some of these companies, it’s a fight of a small business to find a way that you can, and we stay very busy with it. It helps us. So I’d say about 50 50 is referrals and are active marketing on Facebook. And just realtor marketing is where a lot that we do is just reaching out to local realtor, making us aware, hey, we’re here whenever you need us.

[00:09:20.880] – Speaker 1
Got you. So house has got to be emptied. We’re here to empty the house.

[00:09:24.720] – Speaker 2
Peanut butter, chocolate, super easy with same day of service. We don’t charge extra fees for the same day. If we go, wow, we can’t guarantee we’ll be the same day. We’ll do everything we can possibly find someone to get there to help you.

[00:09:36.270] – Speaker 1
Oh, that’s super cool.

[00:09:37.230] – Speaker 2
Yeah.

[00:09:37.660] – Speaker 1
Tell me about the people that you have, all of the junk you have yourself, but you also have some employees or helpers of something?

[00:09:44.740] – Speaker 2
Yes, I have one fulltime helper and a parttime helper. Okay. Absolutely. They love doing it too. My big thing, the reason I got into this is actually there was a guy that I was helping sell a house for him, and he does his business as well. Hey, if you want to make extra money and you work hard, you can come work for me.

[00:10:05.050] – Speaker 1
All right.

[00:10:05.440] – Speaker 2
So I did it for a while, and he kind of showed me the ropes, and I love the physical part of it, and that’s the same with my other employees that have they love the physical, being outside, being not on a set schedule where there’s no monotony at all. We just never know what we’re getting into.

[00:10:23.040] – Speaker 1
I bet not.

[00:10:24.160] – Speaker 2
And I keep it really fun. A lot of times I tell my guys, hey, we’re headed to this house. What are we doing this? And I’ll let you know when we get there.

[00:10:31.690] – Speaker 1
As soon as they open the door and the bats come find out.

[00:10:35.590] – Speaker 2
Hey, there’s a piano. Guys, look at the piano man. You didn’t tell me that. No, you went to come out to work today.

[00:10:42.340] – Speaker 1
That’s awesome. So how do you find people? How do you find employees or the worker bees, whatever, to do the work? Because it’s got to be sometimes in.

[00:10:51.370] – Speaker 2
The future it’s challenging.

[00:10:53.210] – Speaker 1
You got a big slate billiard table that’s been cracked or something like that.

[00:10:57.210] – Speaker 2
Yeah. What we pride ourselves on is finding ways to do it safely and really taking our time of okay. Like a pool table, for instance. You could take four people to haul that upstairs and you can get it upstairs, no problem. It’ll still be heavy, but if you take two people and bring the proper equipment and cut it up or break it down, you can save yourself a whole lot of time. Yes, you might spend a little more time, but you save yourself the manpower.

[00:11:26.410] – Speaker 1
All right.

[00:11:26.880] – Speaker 2
And the risk of it falling down the stairs just fine. Yeah. So we take a lot of Friday and going really slow and just thinking the problem through before we just I just think of it. Here’s my challenge, just like they said, math. You’re going to use all these story problems. We use the story problems.

[00:11:44.940] – Speaker 1
You have a two ton pool table. It has to go through half ton set of stairs, whatever.

[00:11:50.160] – Speaker 2
How do you do it? And we think of the most effective way to do it.

[00:11:53.070] – Speaker 1
All right.

[00:11:54.040] – Speaker 2
Sometimes it takes a little longer, but we’re okay with that.

[00:11:57.030] – Speaker 1
Tell me, you must have things like tube TVs or freezers or things like that where? I don’t even know. We have an old dehumidifier that’s still sitting in my basement because I looked online to try to figure out where I’m supposed to put this, and it essentially said, Good luck.

[00:12:14.170] – Speaker 2
Yeah. That’s the biggest challenge I think people have, is they don’t know what to do with this stuff. And we pride ourselves that we find the places that properly take them, for example, the emitter fires and things that have free on to go down to the scrapyard. As long as you do it properly, they’re okay with that. So you just have to find the right avenues of where stuff is supposed to go.

[00:12:35.320] – Speaker 1
Got it.

[00:12:35.890] – Speaker 2
And that’s kind of like our secret sauce of, okay, this is where we know to take stuff and solve that problem for people.

[00:12:42.810] – Speaker 1
Is there anything are there ever trips that people call you up for and they’re like, hey, I have an old spoon I want to get rid of, or something like that, where you’re just like, the trip isn’t going to be worth it for either one or something?

[00:12:57.640] – Speaker 2
Yeah, I do get that, especially with my Facebook ads. Sometimes you get people that are not in the area that will end up seeing it. And they’ll call me and I tell them, hey, this is how much it’s going to cost. It’s not going to be cost effective for us to come, here’s what I’ll charge you, but I can help you find someone else that’s closer to you.

[00:13:14.440] – Speaker 1
Got it.

[00:13:14.830] – Speaker 2
And usually we work it outwards, just more cost effective, and I’ll just refer it out to somebody I know.

[00:13:19.830] – Speaker 1
All right.

[00:13:20.280] – Speaker 2
We have a pretty good network of people, even really throughout Wisconsin. I know I’ve made different connections of different owners that do the same kind of work. Nice.

[00:13:30.130] – Speaker 1
And where are you guys based?

[00:13:32.210] – Speaker 2
I actually live in Boyt, but I base myself technically in Evansville.

[00:13:36.570] – Speaker 1
Oh, that’s okay.

[00:13:37.470] – Speaker 2
That’s when my kids go to school. And we don’t have a physical location, so we cover all of Rock and Dane and Green County. It’s a big area. It’s a big area everywhere.

[00:13:48.360] – Speaker 1
This signal is reaching locally. I guess you’ll get called later nationally, but it’s all good.

[00:13:55.010] – Speaker 2
Nothing wrong nationally, either.

[00:13:56.310] – Speaker 1
No.

[00:13:57.340] – Speaker 2
Like I said, my goal is just the same in real estate. Let’s find a way to help somebody. Okay? Yes. Everybody wants to get paid at the end of the day. That’s what business is about. But let’s find a way to help somebody. If we can help them, they like our service. They’ll pay us and hopefully refer to the next person. And that’s just what we always pride ourselves on. We help people.

[00:14:19.480] – Speaker 1
Let’s name a game. I love it. So, when you were working for this guy, did you end up buying the business from him or you just moved into a different territory?

[00:14:29.740] – Speaker 2
We kind of merged off, and then we worked together with two different businesses, just kind of collaborating, and he’s semiretired, and we just kind of went from there. He was kind of more of southern Wisconsin, like, on the stateline border. And I always kind of flock more towards the Madison Dan County area with being in Evansville. So we kind of really didn’t smash heads there. And I’ve always realized that competition is a good thing.

[00:14:56.400] – Speaker 1
Definitely.

[00:14:57.180] – Speaker 2
That draws more brand awareness. Like I’ve never baned on my competition. The more haulers there are out there that are doing it legitimate, the better for everybody. There’s tons and tons of business. If you just take a drive out on a country drive, you can see garbage and stuff everywhere.

[00:15:13.080] – Speaker 1
Oh, my gosh.

[00:15:13.810] – Speaker 2
So there’s all kinds of people that don’t even know we exist. I’m trying to get out there and say, hey, we’re here. We’re here to help you. We’re not super expensive. We’re just here to help you in any way we can to get rid of something that is cool.

[00:15:26.660] – Speaker 1
It’s interesting. I had my great uncle passed away. I don’t know, it said to be a decade ago, and we helped empty that house. And that guy, super smart guy, was a teacher forever. I want to say, like, 50 years or something like that. He was a long time. He had newspapers from Wisconsin, rapids of every major event for the past, whatever it was, 50, 60 or something like that.

[00:15:52.660] – Speaker 2
Yeah.

[00:15:53.160] – Speaker 1
JFK getting shot. Challenger exploding.

[00:15:55.470] – Speaker 2
Oh, that’s so cool, right?

[00:15:56.680] – Speaker 1
Super cool stuff. It was just like, it’s the Wisconsin Rapids.

[00:15:59.850] – Speaker 2
Yeah. No one’s going to want it, right? Yeah.

[00:16:03.790] – Speaker 1
I remember he had a Wisconsin Blue Books, which I don’t know exactly what they are, but they must come out every year to something like that from like 1910 or something like that, up to I want to say current. So it was early 2000s, maybe late 90s, something like that. Super cool.

[00:16:21.550] – Speaker 2
Super cool, yeah.

[00:16:22.320] – Speaker 1
Dozens of books.

[00:16:23.080] – Speaker 2
I’m like, what are you going to do with it?

[00:16:24.510] – Speaker 1
What do I do with it? I ended up taking that stuff home because it was so cool. And then years later, I finally found some attorney that just wanted the Blue Books. I was just like, take them. I feel bad recycling them, and I feel like you can’t trash them. These have values to someone. I don’t know who it is. Whoever it is, just take them. I don’t know what we end up doing with the newspaper stuff, but it was super cool to read through that. Like Reagan getting shot and like, oh, I forgot all this stuff happens.

[00:16:50.950] – Speaker 2
That’s kind of a lot of the fun that we have, too, that I really love. It’s almost like a historical treasure hunt sometimes when people say, hey, here’s a bunch of stuff in my basement I don’t want anymore. Same example. We do a lot of estate clean outs where someone passes away. The kids have gone through what they want and now it’s just time, okay, we got rid of that stuff. And it’s a fun hunt. You never know what you’re going to find.

[00:17:11.140] – Speaker 1
Oh, my gosh, that’s going to be cool. Other times it’s got to be kind of odd.

[00:17:15.340] – Speaker 2
How many attics are there that doesn’t end.

[00:17:19.890] – Speaker 1
So for fun, what is the grossest thing you’ve had to clean up or get rid of? I should say.

[00:17:26.080] – Speaker 2
Oh, man, we had a house. That guy passed away and he was laying there for five days and he hoarded, food, man, garbage food. So it was pretty nasty.

[00:17:40.060] – Speaker 1
All right. Was he still there when he had to come?

[00:17:42.120] – Speaker 2
No, he was taken away, thankfully, the day before. We do not haul course, we don’t deal with the body fluid, perfect business.

[00:17:50.070] – Speaker 1
Cards, everything but a corpse.

[00:17:52.990] – Speaker 2
But yeah, it was just a really long time renter for one of our landlord clients, and he unfortunately passed away and was not very tidy of a person.

[00:18:05.200] – Speaker 1
I can’t imagine what it smells like.

[00:18:07.350] – Speaker 2
It was awful. It was in September of last year, so it’s still warm and there were many flies. But hey, we do have the proper equipment as far as respirators and suits and all our guys, we all wear the stuff when we need to. We don’t like to because it’s hot, right? But yeah, in that little apartment, it was amazing how much stuff he had in that little apartment. It was full.

[00:18:30.410] – Speaker 1
The guy’s hauling away stuff in the apartment in a full garden. I can imagine this guy’s just living in it.

[00:18:36.640] – Speaker 2
Yeah, he thinks, this is the way I live. And we’re thinking, this stuff has got to go.

[00:18:41.260] – Speaker 1
Oh, my gosh, that’s crazy. What’s the biggest thing you guys had to haul?

[00:18:45.480] – Speaker 2
The biggest thing? We’ve had quite a few boats.

[00:18:50.140] – Speaker 1
All right. A boat.

[00:18:53.660] – Speaker 2
We had one that was I believe it was a foreclosure. Is it a realtor calling on behalf of the bank?

[00:19:00.150] – Speaker 1
Okay.

[00:19:00.850] – Speaker 2
This boat had been in the backyard, who, I would say at least 30, 30 years, filled up with dirt and water. So we had the fucking out of the house, too. But that was part of the thing we were challenged with. They had 153 tires in the backyard. If you look at my website, there’s a blurb that we hate tires, and there’s a full entire dump trailer with all those tires on. Wow. And then we had to figure out how to get the boat out of there. So we bang some holes in it with some mallets to drain the water out, and hooked it up with a chain and pulled it out and got it up on a boat trailer and got it out of there. Took it to the door.

[00:19:40.900] – Speaker 1
Oh, my gosh.

[00:19:41.790] – Speaker 2
Yeah, that was a challenge. And we love challenges. There’s nothing better than I liked when I show up to a place and they say, you’re never going to fit all this in your trailer. And I’m like, game on. Challenges on. Just like the Tetris game of Nintendo. It’s like, oh, yeah, it’s going to fit. We’re going to make it fit.

[00:19:58.510] – Speaker 1
Challenge accepted. I love it. That is cool. So what are some of the things that you’ve learned? You’ve been doing this three years, I think.

[00:20:05.610] – Speaker 2
Yeah, three years. Three years where I’ve only four years total when I worked for the guy, and then three years.

[00:20:12.260] – Speaker 1
What are some of the things that you’ve learned from the course since you started till now?

[00:20:18.490] – Speaker 2
So many things I’d say every day. I learned something just to be smart, that it’s not always the best solution, is not always the fastest solution. Especially when moving big objects, using leverage. Like, for example, when we move hot tubs, we use PVC pipes. Usually we’ll tip usually two or three people will tip them up on their side, and we’ll put PVC pipes underneath, and we can just roll right on the yard.

[00:20:46.410] – Speaker 1
Egyptian way, right?

[00:20:47.460] – Speaker 2
Yeah. Just saves a lot. I mean, just the way that I’ve learned different tips and techniques of, okay, this is going to take a little longer, but it’s going to be safer to do it this way. And it’s just stuff that really pushes my comfort zone. If you had known me before any of this venture, I used to work in an office, be on a desk and computer. I never would have thought I’d be out in the heat sweating, breaking stuff. And I absolutely love that. And I love that I’m able to go out and find different solutions and stuff, and I just have a good network of people. When I don’t have a clue how to do something, I call them and say, hey, I got this boat. The boat was a great example. I didn’t know what I was going to do with a boat full of dirt and water. And I called the guy and said, hey, what do I do with this? And he goes, well, first thing you do is punch a hole in, get all that water, water out of it, and just finding solutions that help people in that.

[00:21:39.860] – Speaker 2
And what I’ve also learned is when you get into a tough spot with a customer, just communicate with them, because I think everybody is very forgiving when you communicate ahead of time.

[00:21:49.090] – Speaker 1
Oh, it’s game.

[00:21:50.190] – Speaker 2
Yeah. When you don’t communicate, you get in a situation where, okay, this job is not going to get finished on time for whatever reason, we’re having problems fixing this. Here’s what I can offer for you for a solution. Here’s why this comes up. And when you get that ahead of time to people, or at least committed people, everybody’s really understanding, as opposed to, hey, I didn’t finish the job. And they’re like, Well, I have to have it done today. Okay, now you’re scrambling.

[00:22:17.340] – Speaker 1
Right.

[00:22:17.790] – Speaker 2
So I think that’s probably one of the big things I’ve learned is to communicate. Just communicate the best you can to people, and nine, tens out of ten, they’re going to be very forgiven to you.

[00:22:26.350] – Speaker 1
Totally agree. Yeah. With calls on call, we have this thing, does the customer know? So you have to ask yourself, does the customer know? So in being like somebody, let’s say one of their clients or something like that, canceled an appointment, changed an appointment, added this thing or that thing, and you want to get that communicated to our clients as fast as you can. And then whatever changes they have to make, you get it to the caller as fast as you can. Because a lot of times people just assume that since they know, everybody knows, it’s rarely the case, especially for stuff like that when it comes to schedules. And everybody’s got this thing going on.

[00:23:04.240] – Speaker 2
Yeah, everybody’s busy. I mean, everybody is busy with a.

[00:23:07.060] – Speaker 1
Boat in their backyard for 30 years. Apparently they have too much going on.

[00:23:10.570] – Speaker 2
Yeah, definitely.

[00:23:12.190] – Speaker 1
I forgot I had a boat.

[00:23:14.810] – Speaker 2
I left it there. Oh my gosh.

[00:23:16.380] – Speaker 1
Yes. So it’s one of those just keep track, man. Does the customer doesn’t know, tell them. Right. And just take care of what needs to happen so that everybody can get their ducks in a row otherwise.

[00:23:26.920] – Speaker 2
And I think it’s big, especially we have so much information in this information age. You have so much that’s in your head, it’s so easy, as you said, to assume or forget to communicate. And if you just said taking that 1 second to do it right, boom.

[00:23:42.000] – Speaker 1
Yeah. Takes so much time and just keeps everybody can adapt, rather than saying like, oh, by the way, there’s a brick wall now in front of you, instead of like, hey, the brick wall moved it’s over here now. Something like that, yeah. So, yeah, that’s cool, that’s cool. Tell me what’s the plan is. The plan to add trucks and people and build up, take over the world or just maintain where you’re at now.

[00:24:08.360] – Speaker 2
We want to get bigger, but we don’t want to get too big. We don’t want to lose sight to our main core of, hey, we are a smaller company given affordable solutions. So, yes, our plan is by this time next year, we want another truck and trailer. And then eventually we do want to span out into the dumpster service because sometimes that’s just easier for people. They just need that extra time for whatever reason to do it themselves and throw it in the dumpster. So that is our plan to get into that rental business at some point, too, to offer, hey, if this isn’t a good solution where you want us to take it out, we’ll bring you a dumpster or trailer to park there. You can fill that up. All right, so that’s probably the next couple of year plan that we’re planning on expanding to.

[00:24:55.330] – Speaker 1
Gotcha you mentioned earlier about the guys that are just like a guy with a truck and permits and stuff like that. Are there licenses or permits or certifications or whatever for this industry?

[00:25:10.010] – Speaker 2
So the big thing is insurance, okay? Being insured and having an insured hauler is a huge thing. All right, we’ve had it happen we just had it happened about a month ago where a lady had a brand new floor, and unfortunately what we’re looking for is scratched her floor. We had taken the legs off of a height above and it just scraped the floor. And we’re really upset with her and said, apologize, and she was really nice about it and turned it over to her insurance company and insurance is taken care of for her.

[00:25:42.040] – Speaker 1
All right.

[00:25:42.840] – Speaker 2
There’s a huge gap, I think, and there’s nothing wrong with just the guy with the trailer, but you want to make sure the guy with the trailer has got insurance or knows just so you have liability wise, covered, because this doesn’t take much for a couch or whatever. Fall down the stairs, go through a wall if someone gets hurt.

[00:26:01.380] – Speaker 1
Right.

[00:26:01.690] – Speaker 2
And then what happens?

[00:26:03.640] – Speaker 1
Then you got a bad day. Right.

[00:26:05.490] – Speaker 2
But yeah, as far as license wise, we call to the Rock County dumping Janesville, and you do have to be licensed there, so it’s pretty easy. It’s easy for me that you just pay to do it, but they basically want to make sure that you are properly disposing of items.

[00:26:22.900] – Speaker 1
All. Right. Is there some National Association of Junk Callers or something like that?

[00:26:28.200] – Speaker 2
I’m sure there is. I haven’t found it, but I am part of a lot of there’s quite a few national junk removal groups on Facebook. Yeah. And we collaborate all the time of hey, we go on there and say people go on there, especially newer business owners say, I got pictures of this that we’re supposed to do an estimate for. Does anybody have an idea of how much we should be charging? I posted on there a few months ago, our first hot tub that was actually in the deck that we had to cut out, and I never cut one.

[00:26:57.310] – Speaker 1
Okay.

[00:26:57.820] – Speaker 2
So we’d always just hold them away and not cut them. So I reached out to the group and said, hey, this is how you do it. This is the right sawzall tip to use. It made the job super easy, and it just saves us from having to reinvent things, because I guarantee there is a hauling company somewhere in this country that has done everything that I’m about to do.

[00:27:18.180] – Speaker 1
All right.

[00:27:19.540] – Speaker 2
We’ve been network a lot. Yeah.

[00:27:21.120] – Speaker 1
All right. That’s super cool. Yeah, that’s clever. I like it. I guess as far as location and stuff like that, are you running from Beloit to over?

[00:27:33.340] – Speaker 2
So we just do it based on our customers, based on our schedule. When we schedule people, we try to group people together, but whatever we have to do, we have, like I said, Dane, Rock County. Our primary is Rock County and Green County, but we do most of Dane County as well, too. I will find a solution. I tell people, I will find you a solution. I will not leave you hanging.

[00:27:54.160] – Speaker 1
How do you figure out what kind of vehicle, what kind of truck to get to haul that trailer? Because in my mind, you want something kind of beat up already because it’s going to get beat up.

[00:28:03.870] – Speaker 2
Yeah. And I actually have taken the opposite view of it. Oh, yeah. My truck is actually only a year old.

[00:28:09.010] – Speaker 1
Oh, nice.

[00:28:09.690] – Speaker 2
And the reason why, for one, I want the professional business image, right? Because I think, right or wrong, there’s just a stigma in the industry of, okay, that’s just the junk guy that has a beat up truck.

[00:28:23.650] – Speaker 1
Right.

[00:28:24.030] – Speaker 2
So I told my guys, hey, look, we have this expense. I have this expensive truck. We need to be careful. And it also raises awareness to, hey, we need to be careful because that’s our number one thing is safety. So if we’re going slower and we’re putting things in the trailer slower, we’re less apt to beat things up. All right, so we take a lot of pride of, hey, but yeah, stuff does happen. There’s just no way around to that.

[00:28:47.660] – Speaker 1
That makes sense. I liked it when I was a mechanic, there were two groups of mechanics. I remember we got new uniforms and you could always tell the bad mechanics or maybe more learning mechanics. Mechanics, they had the red shirts and the good mechanics. One that had been there forever had white shirts. And I always thought, a white shirt on a mechanic has got to be the dumbest thing in the world. But on the flip side, you know what you’re doing because that mechanic wasn’t spilling a thing, right?

[00:29:18.240] – Speaker 2
They took their time.

[00:29:19.030] – Speaker 1
At least they weren’t intentionally spilling a thing. Every once in a while, things happen, but I’m like, how many people are getting underneath the car with a tuxedo on? Yeah, but it was interesting. Now, the white shirts, man, they stay clean.

[00:29:30.130] – Speaker 2
And I just view it as it’s a business asset, part of my business. I know that I’m going to have a truck and I’m going to want something that is going to want to start tomorrow and pull all this weight. So that’s why I kind of went the opposite route of, hey, we need to have nice equipment.

[00:29:47.320] – Speaker 1
That’s fair. It’s funny where trucks have come from, hauling. I borrowed a buddy’s truck last, I don’t know, october, November, something like that, to haul an old Plymouth truck, whatever. And it had little display where it showed the heat or the temperature of the tires, the air pressure.

[00:30:07.230] – Speaker 2
Yeah.

[00:30:08.080] – Speaker 1
I was like, what is this? It said, 50 million cameras for backing up.

[00:30:14.960] – Speaker 2
Yeah, that’s always been my challenge growing up. I was always thought, for even got into this, how am I going to back up trailers?

[00:30:21.510] – Speaker 1
That’s why that guy’s boat was there for 30 years.

[00:30:23.460] – Speaker 2
Yeah, exactly. The cameras have made it so much easier and safer. You don’t have to have two people to hook up their trailer. Even backing in, we always have a person back there guiding us. But it really does help having a camera. Okay. Where you’re at with stuff, it makes you kind of lazy in a way. So you have to be careful. Okay. Don’t just trust the camera. But it does help, for sure.

[00:30:50.730] – Speaker 1
No, that’s totally fair. I just had my backup camera go out. Oh, man. And when I back on my driveway, I’m always like, you get within inches, right? You feel like a superhero because you can parallel park anywhere. My camera went out and I’m like, oh, boy. Normally, before cameras, you would have the little mark. You’d figure out something to look at to be like, you back up to this point. No, I don’t know where my mark is. My screen is flash and it’s doing something. I’m going to run over the bush unintentionally.

[00:31:19.050] – Speaker 2
Yes.

[00:31:20.660] – Speaker 1
Luckily, I didn’t put that goal. You rely on stuff like that. I used to make fun of people with backup cameras. I’m like, These are the best thing in the world for headlights. Yeah, I get it. Tell me, as you grow, finding employees, is that going to be a challenge you see, or in the end, it sounds like you’re having fun doing this.

[00:31:40.030] – Speaker 2
I’m having fun. And I mean, I do see it that it’s going to be a challenge, but also if we can find like, mind people that are looking to have fun at work and yeah, there’s some really hard, hot days.

[00:31:52.110] – Speaker 1
Yeah.

[00:31:52.650] – Speaker 2
But we really do try to find ourselves, hey, let’s try to make the best of this. Let’s try to have fun with this. All right. So, yeah, I think we’ll be okay. And I think people are pleasantly surprised when I do have people work from you. Man, that was hard. But it was only hard for about ten minutes, right? Yeah. We’re back in the truck driving. We only spend most of our time driving to customers.

[00:32:18.210] – Speaker 1
Windshield time.

[00:32:18.940] – Speaker 2
Yeah, we spend lots of windshield time. I’m like. And that’s why we have a lot of fun too, because keep it light. And I tell people, hey, you want to take a nap? Take a nap. I’m driving. We’re all good.

[00:32:30.060] – Speaker 1
That’s awesome. Sleeping on the job. Where else can you sleep on the job?

[00:32:33.460] – Speaker 2
Get ready because you don’t know what’s about to hit with this safe or whatever. We’re about to move.

[00:32:39.460] – Speaker 1
Oh my gosh, I can only imagine. I hope the body move is safe. We were using my engine hoist and all I could think is, who like, the manufacturers got to move these on a daily basis. This is just another day for them. And this for us, it was a project.

[00:32:53.590] – Speaker 2
They figure out a system and we do too. We figure out a system. Okay, this is what we do. Do we need to use a dolly? Can we use PVC? PVC pipes are the best for big stuff.

[00:33:03.730] – Speaker 1
Okay.

[00:33:04.270] – Speaker 2
Because you can roll even a safe? Yeah, even a safe. And the little four wheeled carts, those things are the best. The best $20 a business can spend.

[00:33:14.490] – Speaker 1
Alright.

[00:33:14.880] – Speaker 2
Our Holland is just having a cart. Throw it on a cart, put it on wheels.

[00:33:19.810] – Speaker 1
Alright, that’s cool. What are some things that you just want the general public to know about? I want to say junk haulers, essentially. Is that a good phrase?

[00:33:32.130] – Speaker 2
Yeah, I mean, just that our company for sure. We’re here to help people. And I think a lot of people are too. They just want to come up with a solution for you. Get rid of your stuff and do it as the most efficient and best way possible for you. Just because there’s one out there that don’t have the prettiest truck, whatever. I would say don’t judge them. Just see what they are. See what they’re all about. Judge them by their customer service first.

[00:34:03.000] – Speaker 1
Yeah. You know, if I had a junk calling truck that would think would be destroyed because I guess sometimes you see the construction trucks where it looks like you hit every pillar you possibly could. But I think after a while, I.

[00:34:16.120] – Speaker 2
Guess the problem with that is, you have to. I’m like, I can’t have my truck down. I need that truck and I need that trailer. So yes, I understand. Not everybody can just go out and buy a truck and do it, but you got to have the most reliable thing possible. And I just, again, try to take pride. Okay. This is my first images that show up.

[00:34:35.770] – Speaker 1
Yeah.

[00:34:36.300] – Speaker 2
So I want them to be like, hey, that’s a nice professional company that showed up, and they’re not this giant company. That’s what we’re trying to give up.

[00:34:43.920] – Speaker 1
Just a dirty truck with a bunch of dirt balls and stuff like that. Those are very systematized, which is awesome. How has your real estate business or has your real estate business fed?

[00:34:54.690] – Speaker 2
Yeah, they’ve fed each other. Yes, definitely. I’ve had situations where people call me and clean on the state and say, hey, do you happen to know a realtor? Yes, I do.

[00:35:03.850] – Speaker 1
Yes, I do.

[00:35:05.660] – Speaker 2
And vice versa. They call me up and say, hey, we have Lisa’s house and we have a bunch of junk. And I’m like, hey, I do that. And I’m like, really? We didn’t know you did that because we would have called you a week ago to get all this stuff. Now we just have the leftover stuff.

[00:35:18.570] – Speaker 1
Oh, funny.

[00:35:19.840] – Speaker 2
Yeah. And it’s probably in the Hindu. To myself, I don’t self promote both of them enough.

[00:35:24.730] – Speaker 1
All right.

[00:35:25.230] – Speaker 2
Cross promote. But I try to as much as I can. It’s hard to keep both of them being crossed.

[00:35:34.000] – Speaker 1
I get it.

[00:35:34.620] – Speaker 2
Yeah.

[00:35:35.960] – Speaker 1
It’s interesting because I can clearly see how the two businesses are related.

[00:35:40.720] – Speaker 2
Yeah.

[00:35:41.130] – Speaker 1
When I had my printer repair company and I was shifting over into the call answering thing, people are like, you’re the printer repair guy. And I was like, what? Well, I used to be. I’m not anymore. I’m the call answering guy. Now people are like, no, you’re the printer guy. So it took man, it took five years for that shift to happen.

[00:36:01.290] – Speaker 2
Yeah.

[00:36:01.750] – Speaker 1
Now yours I would think that most people could relate.

[00:36:05.220] – Speaker 2
Realtor?

[00:36:05.880] – Speaker 1
Yeah.

[00:36:06.940] – Speaker 2
Holy guy just tell you? Yeah, we’re right in the middle. We’re here to help you with both if you need both.

[00:36:11.290] – Speaker 1
Yeah. Cause what house doesn’t have to be sold. It doesn’t have junk in it.

[00:36:15.310] – Speaker 2
Everybody’s got junk.

[00:36:16.390] – Speaker 1
Oh my gosh.

[00:36:17.250] – Speaker 2
Everybody’s got stuff. Sometimes you take it all with you. If you want to take it all with you, that’s more power to you. But you’re probably going to call us at some point.

[00:36:26.040] – Speaker 1
Oh, my God. Yeah. Right after they moved it. Why do I have this? Interesting. That is cool. What are some things that for the people across the country that may be considering starting a business like this, what are some things that you think they should know that maybe it took you a little while to learn?

[00:36:44.440] – Speaker 2
Probably a mentor, a business mentor. All right, again, mine is more just those groups on Facebook. There are people that have figured it out before, right? So all you have to do is ask them especially. And I think what takes it away, if I were to call up a local competitor and ask them for something, they’d probably be like, what do I really want to say? Hey, I’m not going to figure out. But now we’re talking nationwide. I’m reaching out to like minded individuals. They don’t really care. They know I’m not going to fly over to Colorado and compete with them.

[00:37:21.040] – Speaker 1
I can get that hot tub out there.

[00:37:23.400] – Speaker 2
So it kind of removes that barrier and like, hey man, I do want to help that person out. So there’s people in that group that are fresh, brand new. There’s people that have been there 30 years, been doing this for 30 years, and all you got to do is ask, alright? And they say, hey, look, here’s a solution for this and here’s this. And we keep that group really fun. And if people are really negative, they get rid of the negative people because we’re trying to help each other. That’s the whole point of the group, all right? So I would say having some sort of mentor or being part of those groups just don’t feel like you have to reinvent everything.

[00:37:56.310] – Speaker 1
All right?

[00:37:56.920] – Speaker 2
And also one thing, I’ve caught myself a man, I just want to grow huge. Well, bigger isn’t always better. Sometimes you got to have that foundation. Like I said, I try to be really systematic of here’s what I do when I get a call, here’s what I do best. And though I’m not big, I try to treat myself like I am a big company, right? So the foundations there, if I ever do want to grow, we just say, okay, we’re just plugging in more people, we’re plugging more trucks. So I would say that was a little bit of a learning curve to make sure you have the foundation and be organized and just set yourself up. As I am a big company, I’m thinking as a big company, but I’m a small company.

[00:38:33.990] – Speaker 1
Got you. What is an ideal size for a company like this?

[00:38:37.910] – Speaker 2
That’s a great question. I don’t know.

[00:38:40.060] – Speaker 1
Is it a three, five truck, something like that?

[00:38:42.940] – Speaker 2
I think it depends on just what you’re willing to take on. I don’t know. I don’t know if there is a definite answer on that one. I mean, for me personally, I see it as more of like three to four trucks.

[00:38:58.300] – Speaker 1
Okay.

[00:39:00.040] – Speaker 2
I know that there are franchise companies out there. I do it and I think they lose sight of customer service and they’re just trying to feed that overhead of we’re a giant company, guys, we have to get out here and we have to get through this fast. And one thing that I try to do with every customer is, okay, we did what you wanted. Do you have anything else we can help you with.

[00:39:19.980] – Speaker 1
Okay.

[00:39:20.770] – Speaker 2
And sometimes they’ll say, hey, well, do I have a few more things that are going to cost me more? Well, it might, but maybe not just going the extra mile and saying, is there anything else we can help you with? A lady told me yesterday, my neighbor needs some help, so you might want to stop over there. Just asking the question of how can we help you? All right, can we help you anymore? Is there anything else we can do to help you?

[00:39:42.480] – Speaker 1
That’s cool. That’s very cool. I guess without talking about numbers, how do you charge? Is it by the pound, by the trip, by the maggots?

[00:39:57.040] – Speaker 2
So we do it by how much stuff you have and what you have. For example, construction debris can obviously be heavier, so it does cost a little bit more as far as weight wise at the landfill, it just depends. I mean, it’s more of based on what you have and how much you have of it.

[00:40:15.040] – Speaker 1
All right.

[00:40:15.840] – Speaker 2
But again, we try to pride ourselves we’re not taking a there’s. Some guys will take smaller trailers, so they’ll have like a five by ten trailer and they’re limited in how much they can take, so obviously they can make another trip. It’s not very cost effective, so they charge more for it. So we try to say, hey, we have this huge space, we can do multiple trips, whatever we have to do. But I challenge people all the time, hey, this is how much it typically costs if we fill this entire trailer up. And I said, but that is bigger than it even sounds. And when I get there, they’re like, wow, that trailer is huge. Seven by 14 of the built up sides and it’s a big trailer.

[00:40:51.900] – Speaker 1
How big is it?

[00:40:52.770] – Speaker 2
Seven by 14. And it’s like 5ft high. It’s essentially like a 15 air dumpster on wheels.

[00:40:59.970] – Speaker 1
Wow. Yeah, 5ft high. Okay.

[00:41:02.290] – Speaker 2
That is a beast. Yeah, it’s yeah.

[00:41:05.960] – Speaker 1
Wow.

[00:41:06.660] – Speaker 2
Alright, so on our website you can see pictures of everything. We’re family run too. We just try to keep as much as we can in the family.

[00:41:13.950] – Speaker 1
All right, what’s the website?

[00:41:16.910] – Speaker 2
It’s callhaulitall.com. I believe.

[00:41:19.570] – Speaker 1
Callhaulitall.com?

[00:41:21.700] – Speaker 2
Yes.

[00:41:22.020] – Speaker 1
All right. All. One word?

[00:41:23.250] – Speaker 2
Yeah.

[00:41:23.710] – Speaker 1
Cool. That is awesome, man. It’s just amazing. I’ve learned of businesses that are cleaning up after we call them biohazard stuff, like the dead body and stuff like that. And you have to clean up that up. You’re cleaning up the junk. It’s interesting. You go for a motorcycle ride in the back, whatever, just the old farms. And back in the country, you see junk everywhere. And there’s not a day that goes by when I’m on a motorcycle ride that I don’t think, someday somebody’s going to have to get rid of that.

[00:41:56.790] – Speaker 2
I think that every single day and I’m like, you’ll be calling us someday, you need us. You don’t even know it yet, but you need us.

[00:42:04.470] – Speaker 1
A boat sitting there for 30 years. Or you see stuff that you can’t even tell what it is anymore. It’s got so many weeds and plants and stuff like that around it. And then I think, whose idea was it to just park that boat or park that tractor or whatever? And they’re just like, I’m going to take care of that tomorrow. And they don’t. It just sits there. And every time they mow their lawn or do whatever, they’re like, ah, I got a boat.

[00:42:30.640] – Speaker 2
Or.

[00:42:33.260] – Speaker 1
I can’t fathom people just ignoring stuff like that. Yeah, I do know people probably look at my garage and say, do you have this car anymore, James? What do you parts for?

[00:42:42.360] – Speaker 2
And you know what I tell people? A lot of people are embarrassed that they have the stuff. They do say, hey, don’t be embarrassed. We’ve seen it all. A to z. We don’t judge anybody. I mean, we don’t laugh at you, nothing like that. We’re literally there to help you challenge it. Challenges. We’ll take care of it for you.

[00:43:00.810] – Speaker 1
And I can only imagine the person that had that boat in their backyard once that thing was gone. That would be a huge weight off their shoulder.

[00:43:06.660] – Speaker 2
Yeah, definitely.

[00:43:07.750] – Speaker 1
Oh, my God. Because it’s so hot, and I’ve been staring at them for 30 years or whatever. Staring at whatever they have in their backyard. That is cool. Have you ever come across something where people are like, I don’t want to get it out, and you’re like, wait, this is worth $50,000, or something?

[00:43:24.790] – Speaker 2
We did have a couple of wood burning furnaces that a lady wanted to get rid of them. We said, you know what? To be honest with you, these things are so heavy and they’re in such good shape. You’re better off just leaving them down here if they’re not really bothering you. They’re in her basement. Okay, so with the house someday they’re nasty to the house. Just leave them there. It’ll be better for you. All right. It can be expensive. I think it’s expensive to remove them.

[00:43:49.020] – Speaker 1
Yeah.

[00:43:49.620] – Speaker 2
Plus they’re worth something, so just keep it for the house.

[00:43:52.830] – Speaker 1
This is all cast iron?

[00:43:54.160] – Speaker 2
Yes. One of them was newer. Your husband had bought them, and then he had passed away, so he’d put it in there. I don’t know how he got him in there. And she said it was several years when they got put in there, but she doesn’t know how they got in there.

[00:44:09.210] – Speaker 1
All right.

[00:44:10.110] – Speaker 2
Yeah, dang.

[00:44:11.910] – Speaker 1
That’s cool. That’s cool. It’s got to be fun.

[00:44:14.290] – Speaker 2
It is fun.

[00:44:15.400] – Speaker 1
How about business advice? Do you have a chunk of business advice that you’ve learned along the way you’ve been in real estate wise?

[00:44:21.030] – Speaker 2
Take care of customers. Take care of your customers. Find solutions for people, and that’ll keep everybody happy. Just finding a way. And they’ll keep calling you. I mean, we repeat customers all the time. That’s a huge part of our business. Hey DJ. We got more cardboard. The kids have more stuff they want to get rid of, just keep taking care of customers. And we’ve already seen that snowball where we just get a lot of people that just keep calling, hey, somehow keep getting more stuff. Amazon is a huge portion. We get tons of cardboard. I mean, when people go say, hey, we have lots of cardboard, great, we’ll come recycle it for you. Wow.

[00:45:04.140] – Speaker 1
All right, that’s cool. Yeah, I love it. Well, DJ, thank you so much for being on the show.

[00:45:08.820] – Speaker 2
Thanks for having me. I appreciate it.

[00:45:10.230] – Speaker 1
Can you tell us the website one more time?

[00:45:12.300] – Speaker 2
Yes, I think it’s called haulitallguy. Callhaulitall or callhaulitallguy.

[00:45:17.500] – Speaker 1
All right. We’ll find it and take it on the screen. People know.

[00:45:21.790] – Speaker 2
Thank you.

[00:45:22.270] – Speaker 1
How about your phone number?

[00:45:23.430] – Speaker 2
Yes, 608-490-0205. Text or call me any time.

[00:45:28.030] – Speaker 1
608-490-0205. I love it.

[00:45:31.630] – Speaker 2
Yep.

[00:45:32.220] – Speaker 1
This has been Authentic Business Adventures, a business program that brings the struggles, stories and triumphant successes of business owners across the land. We are underwritten locally by the bank of Sun Prairie. If you’re listening to this on the web. You could do us a huge favor. Smash that subscribe button, give us a big old thumbs up and of course, comment and let the world know that DJ is here to haul your junk safe for your dead bodies, right? All except for things that had a pulse humans that had we’ll just leave it at that. My name is James Kademan and Authentic Business Adventures is brought to you by Calls on Call offering call answering and receptionist services for service businesses looking for growth on the web. Calls On Call as well as Draw in Customers. Business Coaching offering business coaching services for entrepreneurs looking for growth on the web at drawincustomercom.com. And of course the Bold Business Book, a book for the entrepreneur and all of us available wherever find books are sold. We’d like to thank you are wonderful listeners as well as our guest, DJ Neuville, the owner of Haul It All. Tell us that phone number one more time.

[00:46:35.740] – Speaker 2
608-490-0205 awesome.

[00:46:39.670] – Speaker 1
Past episodes can be found morning, noon, and night the podcast link found at drawing customersformer.com. Thank you for listening and watching. Stay awesome. And if you do nothing else, enjoy your business.